RE: 4.  Sorry, I did not complete my thoughts.  I assumed that you had a 
problem with the storage(I could be wrong).
 I take a blank template, attach the VDI and test.  That is what I meant by 
taking CS out of the picture.  

-----Original Message-----
From: William Jiang [mailto:william.ji...@manwin.com] 
Sent: Thursday, May 16, 2013 4:33 PM
To: users@cloudstack.apache.org
Subject: RE: issue about windows server 2008 VM can NOT start

Hi Conrad,
Thanks for your response.

1. most time I checked the pending operations by running "xe task-list" from 
xenserver console.
I also run some command like "xe vm-list", "xe vm-disk-list", "xe vdi-list" to 
make sure the VHD configuration is ok.

2. we use iscsi device as our primary storage.

3. nothing found in /var/log/SMlog

4. what do you mean of " it's easier for me to take cloudstack out of the 
picture "? can you give me more details about it?
As I know, if the VM is stopped in cloudstack, you can't check the vm in 
xencenter as cloudstack removed corresponding info of that VM when you stop it.

Thanks,
William


-----Original Message-----
From: Conrad Geiger [mailto:cgei...@it1solutions.com]
Sent: May-16-13 4:07 PM
To: users@cloudstack.apache.org; Chip Childers
Subject: RE: issue about windows server 2008 VM can NOT start

Have you check to make sure there are not any pending operations?  Run "xe 
task-list" from the XenCenter console or via SSH of the host.

What kind of primary storage are you using?

I would also check the SMlog file(located /var/log/SMlog) on the host.

When these issues occur, it's easier for me to take cloudstack out of the 
picture and try the start/stop on the host/XenCenter.  After you resolved the 
issue, I would shut the machine back down and start it back up with CS.

-----Original Message-----
From: William Jiang [mailto:william.ji...@manwin.com]
Sent: Thursday, May 16, 2013 3:50 PM
To: Chip Childers; users@cloudstack.apache.org
Subject: RE: issue about windows server 2008 VM can NOT start

Thanks for reminding, I will provide error message in text.

Hi,

I need help for one of our windows server 2008 R2 instance which running on 
cloudstack 3.0.2+xenserver 6.0.2.

As staring from yesterday, the status for this vm in cloudstack UI displayed as 
“stopping”, but we knew the VM is still up and running.

Then the vm was down and status changed to “stopped” automatically.

When I tried to start the VM, it failed and getting error as following in 
management-server log:

2013-05-16 12:04:12,105 DEBUG [xen.resource.XenServer56FP1Resource] 
(DirectAgent-383:null) Created VM 9d21618f-a75b-2a0f-e7bd-cd44e0554e90 for 
i-4-34-VM
2013-05-16 12:04:12,381 WARN  [xen.resource.CitrixResourceBase] 
(DirectAgent-383:null) Unable to start i-4-34-VM due to
2013-05-16 12:04:12,463 DEBUG [xen.resource.CitrixResourceBase] 
(DirectAgent-383:null) The VM is in stopped state, detected problem during 
startup : i-4-34-VM

And in cloudstack UI, I got the error as following:

"Unable to create a deployment for VM[user|i-4-34-VM]"

If you logged in xencenter, you will find the vm system disk “ROOT-34” doesn’t 
bind to any Virtual Machine.

Any ideas or suggestions will be great appreciated.

Thanks,
William


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