Dan, did you bump the ram to > 2GB before or after your first login attempt?
The reason I ask is its the database deploy/upgrade process that runs the first time you try and login which needs the RAM, if you did not have sufficient RAM is would have failed and the databases would not have been deployed correctly. If you need to start again, just drop the DB schema and then re-deploy the database. Regards Geoff Higginbottom D: +44 20 3603 0542 | S: +44 20 3603 0540 | M: +447968161581 geoff.higginbot...@shapeblue.com -----Original Message----- From: Daniel Wittenberg [mailto:dwittenberg2...@gmail.com] Sent: 09 December 2013 18:17 To: users@cloudstack.apache.org Subject: Initial setup admin password not working So I've done the install twice thinking I did something wrong the first time, but twice in a row now when I do a fresh install I get the error about the password being incorrect. WARN [server.auth.SHA256SaltedUserAuthenticator] (catalina-exec-1:) The stored password for admin isn't in the right format for this authenticator INFO [cloud.user.AccountManagerImpl] (catalina-exec-1:) User admin is disabled/locked I read one post that said it had to do with < 2GB of RAM in their case, so I bumped mine from 1 to 4GB and that didn't help, I've tried resetting the password from instructions I found about updating the user and user_view tables, but so far no luck. So something seems wrong with the initial out-of-the-box setup, but not sure where else to look. Ideas? Dan This email and any attachments to it may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of Shape Blue Ltd or related companies. If you are not the intended recipient of this email, you must neither take any action based upon its contents, nor copy or show it to anyone. Please contact the sender if you believe you have received this email in error. Shape Blue Ltd is a company incorporated in England & Wales. ShapeBlue Services India LLP is a company incorporated in India and is operated under license from Shape Blue Ltd. Shape Blue Brasil Consultoria Ltda is a company incorporated in Brasil and is operated under license from Shape Blue Ltd. ShapeBlue is a registered trademark.