After deploying the DBs, rebooting, and then launching the UI, it can take a 
couple of minutes before the login will be successful.  Have you given it 
enough time to fully initialise?

A good tip is to run the following when starting the management service

tail -f /var/log/cloudstack/management/management-server.log | grep success

When you see the message 'Cluster manager was started successfully' you should 
be able to login, but not before.

Regards

Geoff Higginbottom

D: +44 20 3603 0542 | S: +44 20 3603 0540 | M: +447968161581

geoff.higginbot...@shapeblue.com

-----Original Message-----
From: Daniel Wittenberg [mailto:dwittenberg2...@gmail.com]
Sent: 09 December 2013 18:41
To: users@cloudstack.apache.org
Subject: Re: Initial setup admin password not working

I couldn't remember exactly when I changed it, so I just dropped the cloud, 
cloud_usage and cloudbridge databases, restarted mysql, re-ran the 
cloudstack-setup-databases script, restarted everything again, and same error.  
Should that have done it?

Dan


On Dec 9, 2013, at 12:29 PM, Geoff Higginbottom 
<geoff.higginbot...@shapeblue.com> wrote:

> Dan, did you bump the ram to > 2GB before or after your first login attempt?
>
> The reason I ask is its the database deploy/upgrade process that runs the 
> first time you try and login which needs the RAM, if you did not have 
> sufficient RAM is would have failed and the databases would not have been 
> deployed correctly.
>
> If you need to start again, just drop the DB schema and then re-deploy the 
> database.
>
> Regards
>
> Geoff Higginbottom
>
> D: +44 20 3603 0542 | S: +44 20 3603 0540 | M: +447968161581
>
> geoff.higginbot...@shapeblue.com
>
> -----Original Message-----
> From: Daniel Wittenberg [mailto:dwittenberg2...@gmail.com]
> Sent: 09 December 2013 18:17
> To: users@cloudstack.apache.org
> Subject: Initial setup admin password not working
>
> So I've done the install twice thinking I did something wrong the first time, 
> but twice in a row now when I do a fresh install I get the error about the 
> password being incorrect.
>
> WARN  [server.auth.SHA256SaltedUserAuthenticator] (catalina-exec-1:) The 
> stored password for admin isn't in the right format for this authenticator 
> INFO  [cloud.user.AccountManagerImpl] (catalina-exec-1:) User admin is 
> disabled/locked
>
> I read one post that said it had to do with < 2GB of RAM in their case, so I 
> bumped mine from 1 to 4GB and that didn't help, I've tried resetting the 
> password from instructions I found about updating the user and user_view 
> tables, but so far no luck.  So something seems wrong with the initial 
> out-of-the-box setup, but not sure where else to look.
>
> Ideas?
>
> Dan
>
>
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