Yesid, please paste the complete exception stack. Alternately, you could always raise a support ticket with Citrix.
Regards, Somesh From: Yesid Mora [mailto:ym...@o4it.com] Sent: Wednesday, September 30, 2015 6:12 PM To: users@cloudstack.apache.org Subject: unable to copy template to primary storage Hello guys, I have a problem with CloudPlatform 4.3.2, not possible copy the template and the system vm not have operation system, we have Vcenter 5.5 and ESXi 5.5, please help me with this error ERROR [c.c.s.r.VmwareStorageProcessor] Unable to copy template to primary storage due to exception:Exception: java.lang.NullPointerException thanks Cordialmente / Best regards, Yesid Mora | Orchestration Engineer | O4IT PBX:+57 (1) 423-5460 Ext 251 | Cel: 3124509565 Cr. 7 #74-56 | Oficina 202 | Bogotá, Colombia www.o4it.com<http://www.o4it.com> | ym...@o4it.com<mailto:ym...@o4it.com> [http://www.o4it.com]<http://www.o4it.com>[http://www.linkedin.com/company/1207504]<http://www.linkedin.com/company/1207504>[https://twitter.com/o4it]<https://twitter.com/o4it>[https://www.facebook.com/o4itofficial]<https://www.facebook.com/o4itofficial>[https://www.youtube.com/user/o4itofficial]<https://www.youtube.com/user/o4itofficial> CONFIDENTIALITY NOTICE: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential or proprietary information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, immediately contact the sender by reply e-mail and destroy all copies of the original message.