Hi Daan, Am 21.06.2018 um 15:29 schrieb Daan Hoogland: > Melanie, attachments get deleted for this list. Your assumption for the > comm path is right for xen. Did you try and execute the script as it is > called by the proxy script from the host? and capture the return? We had a > bad problem with getting the template version in the past on xen, this > might be similar. That was due to processing of the returned string in the > script.
I called both stages of the script manually but at at time, when all was working as expected and the routers where back to MASTER and BACKUP. Looked like: [root@acs-compute-5 ~]# /opt/cloud/bin/router_proxy.sh checkrouter.sh 169.254.1.178 Status: BACKUP root@r-2595-VM:~# /opt/cloud/bin/checkrouter.sh Status: BACKUP > > On Thu, Jun 21, 2018 at 1:16 PM, Melanie Desaive < > m.desa...@heinlein-support.de> wrote: > >> Hi Daan, >> >> thanks for your reply. >> >> The latest occurance of our VRs going to UNKNOWN did resolve 24 hours >> after it had occured. Nevertheless I would appreciate some insight into >> how the checkRouter command is handled, as I expect the problem to come >> back again. >> Am 21.06.2018 um 10:39 schrieb Daan Hoogland: >>> Melanie, this depends a bit on the type of hypervisor. The command >> executes >>> the checkrouter.sh script on the virtual router if it reaches it, but it >>> seems your problem is before that. I would look at the network first and >>> follow the path that the execution takes for your hypervisortype. >> >> With Stephans help I figured out the following guess for the path of >> connections for the checkrouter command. Could someone please correct >> me, if my guess is not correct. ;) >> >> x Management Nodes connects to XenServer hypervisor host via management >> network on port 22 by SSH >> x On hypervisor host the wrapper script >> "/opt/cloud/bin/router_proxy.sh" is used to call scripts on system VMs >> via link-local IP and port 3922 >> x On the VR the script "/opt/cloud/bin/checkrouter.sh" does the actual >> check. >> >> In our case the API call times out with log messages >> x Operation timed out: Commands 1063975411966525473 to Host 29 timed >> out after 60 >> x Unable to update router r-2595-VM's status >> x Redundant virtual router (name: r-2595-VM, id: 2595) just switch >> from BACKUP to UNKNOWN >> >> To me it seems that this is a timeout that occurs when ACS management is >> waitig for the API call to return. At what stage (management host <-> >> virtualization host) or (virutalization host <-> VR> the answer is >> delayed is unclear to me. (SSH Login from virtualization host to VR via >> link-local is working all the time) >> >> And it is unclear to me, why both VRs of the respective network stay in >> UNKNOWN for 24 hours, are accessible via link-local but come back >> immedately after a reboot. >> >> I am happy for any suggestions or explanations in this topic and will >> investigate further as soon, as the problem comes back again. >> >> A portion of our management log for the latest occurance of the problem >> is attached to this email. >> >> Greetings, >> >> Melanie >> >>> >>> On Wed, Jun 20, 2018 at 1:53 PM, Melanie Desaive < >>> m.desa...@heinlein-support.de> wrote: >>> >>>> Hi all, >>>> >>>> we have a recurring problem with our virtual routers. By the log >>>> messages it seems that com.cloud.agent.api.CheckRouterCommand runs into >>>> a timeout and therefore switches to UNKNOWN. >>>> >>>> All network traffic through the routers is still working. They can be >>>> accessed by their link-local IP adresses, and configuration looks good >>>> at a first sight. But configuration changes through the CloudStack API >>>> do no longer reach the routers. A reboot fixes the problem. >>>> >>>> I would like to investigate a little further but lack understanding >>>> about how the checkRouter command is trying to access the virtual >> router. >>>> >>>> Could someone point me to some relevant documentation or give a short >>>> overview how the connection from CS-Management is done and where such an >>>> timeout could occur? >>>> >>>> As background information - the sequence from the management log looks >>>> kind of this: >>>> >>>> --- >>>> >>>> x Every few seconds the com.cloud.agent.api.CheckRouterCommand returns >>>> a state BACKUP or MASTER correctly >>>> x When the problem occurs the log messages change. Some snippets below >>>> >>>> x ... Waiting some more time because this is the current command >>>> x ... Waiting some more time because this is the current command >>>> x Could not find exception: >>>> com.cloud.exception.OperationTimedoutException in error code list for >>>> exceptions >>>> x Timed out on Seq 28-2352567855348137104 >>>> x Seq 28-2352567855348137104: Cancelling. >>>> x Operation timed out: Commands 2352567855348137104 to Host 28 timed >>>> out after 60 >>>> x Unable to update router r-2594-VM's status >>>> x Redundant virtual router (name: r-2594-VM, id: 2594) just switch >>>> from MASTER to UNKNOWN >>>> >>>> x Those error messages are now repeated for each following >>>> CheckRouterCommand until the virtual router is rebootet >>>> >>>> >>>> Greetings, >>>> >>>> Melanie >>>> >>>> -- >>>> -- >>>> >>>> Heinlein Support GmbH >>>> Linux: Akademie - Support - Hosting >>>> >>>> http://www.heinlein-support.de >>>> Tel: 030 / 40 50 51 - 0 >>>> Fax: 030 / 40 50 51 - 19 >>>> >>>> Zwangsangaben lt. §35a GmbHG: >>>> HRB 93818 B / Amtsgericht Berlin-Charlottenburg, >>>> Geschäftsführer: Peer Heinlein -- Sitz: Berlin >>>> >>> >>> >>> >> >> -- >> -- >> >> Heinlein Support GmbH >> Linux: Akademie - Support - Hosting >> >> http://www.heinlein-support.de >> Tel: 030 / 40 50 51 - 0 >> Fax: 030 / 40 50 51 - 19 >> >> Zwangsangaben lt. §35a GmbHG: >> HRB 93818 B / Amtsgericht Berlin-Charlottenburg, >> Geschäftsführer: Peer Heinlein -- Sitz: Berlin >> > > > -- -- Heinlein Support GmbH Linux: Akademie - Support - Hosting http://www.heinlein-support.de Tel: 030 / 40 50 51 - 0 Fax: 030 / 40 50 51 - 19 Zwangsangaben lt. §35a GmbHG: HRB 93818 B / Amtsgericht Berlin-Charlottenburg, Geschäftsführer: Peer Heinlein -- Sitz: Berlin