Hi Folks,

I've added a host to the CloudStack Management server but now I'm getting NPE's 
when the Management server tries to create the System VM's:

2018-10-18 06:20:26,052 DEBUG [o.a.c.f.j.i.AsyncJobManagerImpl] 
(Work-Job-Executor-40:ctx-ac017e0e job-1248/job-1621) (logid:b6f3dd96) Done 
executing com.cloud.vm.VmWorkStart for job-1621
2018-10-18 06:20:26,054 INFO  [o.a.c.f.j.i.AsyncJobMonitor] 
(Work-Job-Executor-40:ctx-ac017e0e job-1248/job-1621) (logid:b6f3dd96) Remove 
job-1621 from job monitoring
2018-10-18 06:20:26,073 WARN  [o.a.c.s.SecondaryStorageManagerImpl] 
(secstorage-1:ctx-70aba7ab) (logid:f3c51c51) Exception while trying to start 
secondary storage vm
java.lang.NullPointerException
        at 
com.cloud.network.guru.DirectPodBasedNetworkGuru$2.doInTransactionWithoutResult(DirectPodBasedNetworkGuru.java:183)
        at 
com.cloud.utils.db.TransactionCallbackWithExceptionNoReturn.doInTransaction(TransactionCallbackWithExceptionNoReturn.java:25)
        at 
com.cloud.utils.db.TransactionCallbackWithExceptionNoReturn.doInTransaction(TransactionCallbackWithExceptionNoReturn.java:21)
        at com.cloud.utils.db.Transaction.execute(Transaction.java:40)
        at 
com.cloud.network.guru.DirectPodBasedNetworkGuru.getIp(DirectPodBasedNetworkGuru.java:173)
        at 
com.cloud.network.guru.DirectPodBasedNetworkGuru.reserve(DirectPodBasedNetworkGuru.java:161)
        at 
org.apache.cloudstack.engine.orchestration.NetworkOrchestrator.prepareNic(NetworkOrchestrator.java:1594)
        at 
org.apache.cloudstack.engine.orchestration.NetworkOrchestrator.prepare(NetworkOrchestrator.java:1565)
        at 
com.cloud.vm.VirtualMachineManagerImpl.orchestrateStart(VirtualMachineManagerImpl.java:1111)
        at 
com.cloud.vm.VirtualMachineManagerImpl.orchestrateStart(VirtualMachineManagerImpl.java:4930)
        at sun.reflect.GeneratedMethodAccessor155.invoke(Unknown Source)
        at 
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:498)
        at 
com.cloud.vm.VmWorkJobHandlerProxy.handleVmWorkJob(VmWorkJobHandlerProxy.java:107)
        at 
com.cloud.vm.VirtualMachineManagerImpl.handleVmWorkJob(VirtualMachineManagerImpl.java:5093)
        at com.cloud.vm.VmWorkJobDispatcher.runJob(VmWorkJobDispatcher.java:102)
        at 
org.apache.cloudstack.framework.jobs.impl.AsyncJobManagerImpl$5.runInContext(AsyncJobManagerImpl.java:581)
        at 
org.apache.cloudstack.managed.context.ManagedContextRunnable$1.run(ManagedContextRunnable.java:49)
        at 
org.apache.cloudstack.managed.context.impl.DefaultManagedContext$1.call(DefaultManagedContext.java:56)
        at 
org.apache.cloudstack.managed.context.impl.DefaultManagedContext.callWithContext(DefaultManagedContext.java:103)
        at 
org.apache.cloudstack.managed.context.impl.DefaultManagedContext.runWithContext(DefaultManagedContext.java:53)
        at 
org.apache.cloudstack.managed.context.ManagedContextRunnable.run(ManagedContextRunnable.java:46)
        at 
org.apache.cloudstack.framework.jobs.impl.AsyncJobManagerImpl$5.run(AsyncJobManagerImpl.java:529)
        at 
java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
        at java.util.concurrent.FutureTask.run(FutureTask.java:266)
        at 
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
        at 
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
        at java.lang.Thread.run(Thread.java:748)
2018-10-18 06:20:26,076 INFO  [o.a.c.s.SecondaryStorageManagerImpl] 
(secstorage-1:ctx-70aba7ab) (logid:f3c51c51) Unable to start secondary storage 
vm for standby capacity, vm id : 346, will recycle it and start a new one
2018-10-18 06:20:26,076 DEBUG [c.c.a.SecondaryStorageVmAlertAdapter] 
(secstorage-1:ctx-70aba7ab) (logid:f3c51c51) received secondary storage vm alert
2018-10-18 06:20:26,076 DEBUG [c.c.a.SecondaryStorageVmAlertAdapter] 
(secstorage-1:ctx-70aba7ab) (logid:f3c51c51) Secondary Storage Vm creation 
failure, zone: lab
2018-10-18 06:20:26,077 WARN  [o.a.c.alerts] (secstorage-1:ctx-70aba7ab) 
(logid:f3c51c51) AlertType:: 19 | dataCenterId:: 1 | podId:: null | clusterId:: 
null | message:: Secondary Storage Vm creation failure. zone: lab, error 
details: null
2018-10-18 06:20:26,095 INFO  [o.a.c.s.PremiumSecondaryStorageManagerImpl] 
(secstorage-1:ctx-70aba7ab) (logid:f3c51c51) Primary secondary storage is not 
even started, wait until next turn

Based on the error, it sounds like there's an issue with the SSVM being able to 
communicate with secondary storage, but I don't know where to look for 
additional details about what's going on, or how the SSVM's actually work. I 
need more information. I've been stumbling around in the dark and making sure I 
have secondary storage added without errors to the cloudstack management 
server, I've configured the SSVM template... not sure what else could be wrong 
or where else to look.

Could someone point me in the right direction on where to look to get what's 
actually failing here?

Thank you in advance!

Kind regards,
Jordan Michaels
Vivio Technologies

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