Shutting down the firewall resolved the UI access issue. Funny I didn't think to check that as the UI worked immediately after the setup.
Besides 8080, what else does the setup configure in the firewall rules? For whatever reason, it doesn’t appear my CentOS is keeping that configuration after the reboot. Mike -----Original Message----- From: Andrija Panic <andrija.pa...@gmail.com> Sent: Tuesday, June 23, 2020 6:05 PM To: users <users@cloudstack.apache.org> Subject: Re: Fresh 4.14 install - UI won't start after reboot Hi Mike, I've checked the "after" log file - and everything seems fine - there is DB update happening from 4.0.0 version all the way to 4.14.0.0 version (this is clean install obviously) and the exception you see "can not ping management server" - is NORMAL, i.e. in every ACS installation this happens only one time during the boot process of the mgmt server and any next occurrence of a similar thing would mean a real issue. I can see that your mgmt server started just fine. Can you check your firewall on that server/VM - does it allow access to port 8080 Temporarily stop the firewall with systemctl stop firewalls and see if that solves the problem. if you have used the "cloudstack-setup-management" command, as a way to "configure" mgmt (it adds firewal rules and starts the mgmt server for you) - then all should be fine. Otherwise, fix your firewall accordingly / as you want it. Cheers, On Tue, 23 Jun 2020 at 17:37, Corey, Mike <mike.co...@sap.com> wrote: > Hi, > > Sorry for the delay, I had other stuff to work on last week. > > Here is the link to the log files, before & after a reboot of the > management VM. The reboot occurred at June 23 @ 1100 local time...anything > before that time would be the installation/setup of CSM. > > I hope you can help figure this out. > > Thanks! > > https://tinyurl.com/yc5tebts > > > -----Original Message----- > From: Andrija Panic <andrija.pa...@gmail.com> > Sent: Thursday, June 11, 2020 4:23 PM > To: users <users@cloudstack.apache.org> > Subject: Re: Fresh 4.14 install - UI won't start after reboot > > Mike, > > those are the same packages, built by ShapeBlue and we are using them > already (CentOS7) on a few places. > > That error is visible for many versions of ACS, that it can not connect to > itself (kind of nonsense, but is there during mgmt server starting, only > once! and to be ignored). > > Can you restart management-server and report if you still have issues? > > If so, please uploading your management-server.log to some external file > sharing Web site, post link here so we can download it, and also share time > at which you rebooted it or the VM. > > Best, > Andrija > > On Thu, 11 Jun 2020, 20:45 Corey, Mike, <mike.co...@sap.com> wrote: > > > Sorry, but the problem still exists. Both distros give me the error " > > Unable to ping management server at 10.4.32.163:9090 due to > > ConnectException java.net.ConnectException: Connection refused" now. > > > > I wonder whatever changes the setup does to the firewall, they don't > stick > > after a reboot. > > > > > > > > -----Original Message----- > > From: Corey, Mike <mike.co...@sap.com> > > Sent: Thursday, June 11, 2020 1:13 PM > > To: users@cloudstack.apache.org > > Subject: [CAUTION] RE: Fresh 4.14 install - UI won't start after reboot > > > > I think I solved my own problem, but may have uncovered a bug with one of > > the distros. > > > > My first 3 attempts used the repo "baseurl= > > http://packages.shapeblue.com/cloudstack/upstream/centos7/4.14"; and the > > UI would work after initial setup completion; however, it did not work > > after a reboot of the VM. The error I'm guessing is the issue is this: > > > > 2020-06-11 10:00:29,431 ERROR [c.c.c.ClusterManagerImpl] (main:null) > > (logid:) Unable to ping management server at 10.4.32.163:9090 due to > > ConnectException > > java.net.ConnectException: Connection refused > > > > My recent attempt used the repo "baseurl= > > http://download.cloudstack.org/centos/7/4.14"; and the UI works even > after > > a reboot of the VM. > > > > I'd have to assume that the shapeblue and apache versions have something > > different in how they handle the firewall rules. Just a guess. > > > > Mike > > > > > > > > From: Corey, Mike <mike.co...@sap.com> > > Sent: Thursday, June 11, 2020 9:52 AM > > To: users@cloudstack.apache.org > > Subject: [CAUTION] Fresh 4.14 install - UI won't start after reboot > > > > Hi, > > > > Still new here so please be patient. I just ran through a fresh > > installation (MySQL & CS on same VM) and all looked good (no errors in > > logs, installation completed, UI console loaded in browser) until I > > rebooted the management server. The UI came online after the initial > setup > > ran through; however, after a reboot the UI won't load (30 mins so far). > > > > Besides watching the management-server.log and greping it for errors, is > > there anything I can look at to troubleshoot the UI portal connectivity > > events? > > > > Thanks! > > > > > > Mike Corey > > > > Technology Senior Consultant, IT CS CTW Operation & Virtualization > Service > > US > > > > SAP AMERICA, INC. 3999 West Chester Pike, Newtown Square, 19073 United > > States > > > > T +1 610 661 0905, M +1 484 274 2658, E mike.co...@sap.com<mailto: > > mike.co...@sap.com> > > > > > > [cid:image003.png@01D63FD5.FBDDCF50] > > > > > > > -- Andrija Panić
