Hi Fariborz,

Can you try to destroy/recreate the SSVM? If then the issue persist please 
check and share the /var/log/cloud.log file in the SSVM which may indicate the 
error.


Regards,

Nicolas Vazquez

________________________________
From: Fariborz Navidan <[email protected]>
Sent: Friday, May 7, 2021 1:14 PM
To: [email protected] <[email protected]>
Subject: Template is not being downloaded

Hello,

CloudstAck does not download templates from a given URL. The status of the
template keeps to be Active but it does not start downloading. I have
already ran SSVM check script on SSVM and all tests are good. How do I
resolve it?

Thanks

 

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