I just destroyed SSVM. It look a long time to re-create as it was in Starting state for a long time but it resolved the issue.
Thanks On Fri, May 7, 2021 at 10:51 PM Yordan Kostov <[email protected]> wrote: > Another cause for this is if the ssvm public ip do not have access to the > internet (or to the internal resource) where the url resides. > > Regards, > Jordan > ________________________________ > From: Nicolas Vazquez <[email protected]> > Date: Fri, May 7, 2021, 20:01 > To: [email protected] > Subject: Re: Template is not being downloaded > > > [X] This message came from outside your organization > > > Hi Fariborz, > > Can you try to destroy/recreate the SSVM? If then the issue persist please > check and share the /var/log/cloud.log file in the SSVM which may indicate > the error. > > > Regards, > > Nicolas Vazquez > > ________________________________ > From: Fariborz Navidan <[email protected]> > Sent: Friday, May 7, 2021 1:14 PM > To: [email protected] <[email protected]> > Subject: Template is not being downloaded > > Hello, > > CloudstAck does not download templates from a given URL. The status of the > template keeps to be Active but it does not start downloading. I have > already ran SSVM check script on SSVM and all tests are good. How do I > resolve it? > > Thanks > > > >
