Yes, it could be relevant. Can you check if cpvm is time-synced with the management server ? If yes, can you check if there are any errors in the management-server.log ?
-Wei On Sun, 11 Jun 2023 at 18:38, Ian Tobin <ito...@tidyhosts.com> wrote: > Hi Wei, > > I saw this in the log > > 2023-06-11 16:35:31,083 WARN > [cloud.consoleproxy.ConsoleProxyNoVNCHandler] (qtpp > 1670543353-39:null) Failed to create viewer due to External authenticator > failedd > request for vm 90faddb0-b512-4aff-9738-084b3eecc3af with sid > HVaYsT4NZY2UTkt4V00 > v2Jw > com.cloud.consoleproxy.AuthenticationException: External authenticator > failed ree > quest for vm 90faddb0-b512-4aff-9738-084b3eecc3af with sid > HVaYsT4NZY2UTkt4V0v2JJ > w > > not sure if that is relevant or not? > > Thanks > > Ian > > > > -----Original Message----- > From: Wei ZHOU <ustcweiz...@gmail.com> > Sent: 11 June 2023 17:13 > To: users@cloudstack.apache.org > Subject: Re: NoVNC failed to connect > > All looks good. > > Can you check /var/log/cloud.log in cpvm if there are some errors ? > > > > On Sunday, 11 June 2023, Ian Tobin <ito...@tidyhosts.com> wrote: > > > Hi Wei, > > > > This is the output from consoleproxy > > > > root@v-26-VM:/etc# telnet 192.168.0.34 5900 Trying 192.168.0.34... > > Connected to 192.168.0.34. > > Escape character is '^]'. > > RFB 003.008 > > > > > > Connection closed by foreign host. > > root@v-26-VM:/etc# telnet 192.168.0.34 5901 > > Trying 192.168.0.34... > > Connected to 192.168.0.34. > > Escape character is '^]'. > > RFB 003.008 > > > > Thanks > > > > Ian > > > > > > > > -----Original Message----- > > From: Wei ZHOU <ustcweiz...@gmail.com> > > Sent: 10 June 2023 16:19 > > To: users@cloudstack.apache.org > > Subject: Re: NoVNC failed to connect > > > > Hi, > > > > Can you check in the console proxy vm if the vnc ports are reachable ? > > > > telnet 192.168.0.34 5900 > > telnet 192.168.0.34 5901 > > > > -Wei > > > > > > On Sat, 10 Jun 2023 at 12:33, Ian Tobin <ito...@tidyhosts.com> wrote: > > > > > Hi Wei, > > > > > > Sorry I thought you wanted me to run inside consoleproxy. > > > > > > So on the hypervisor I can see the standard VNC ports open > > > > > > Active Internet connections (servers and established) > > > Proto Recv-Q Send-Q Local Address Foreign Address > State > > > tcp 0 0 127.0.0.53:53 0.0.0.0:* > > LISTEN > > > tcp 0 0 0.0.0.0:41757 0.0.0.0:* > > LISTEN > > > tcp 0 0 0.0.0.0:33523 0.0.0.0:* > > LISTEN > > > tcp 0 0 0.0.0.0:22 0.0.0.0:* > > LISTEN > > > tcp 0 0 0.0.0.0:111 0.0.0.0:* > > LISTEN > > > tcp 0 0 0.0.0.0:16514 0.0.0.0:* > > LISTEN > > > tcp 0 0 192.168.0.34:5900 0.0.0.0:* > > LISTEN > > > tcp 0 0 192.168.0.34:5901 0.0.0.0:* > > LISTEN > > > tcp 0 256 192.168.0.34:22 192.168.0.97:53409 > > > ESTABLISHED > > > tcp 0 0 192.168.0.34:670 192.168.0.37:2049 > > > ESTABLISHED > > > tcp 0 0 192.168.0.34:34234 185.125.190.36:80 > > > TIME_WAIT > > > tcp6 0 0 :::22 :::* > > LISTEN > > > tcp6 0 0 :::111 :::* > > LISTEN > > > tcp6 0 0 :::16514 :::* > > LISTEN > > > tcp6 0 0 :::43853 :::* > > LISTEN > > > tcp6 0 0 :::39889 :::* > > LISTEN > > > tcp6 0 0 192.168.0.34:47868 192.168.0.33:8250 > > > ESTABLISHED > > > > > > > > > > > > thanks > > > > > > Ian > > > > > > > > > -----Original Message----- > > > From: Wei ZHOU <ustcweiz...@gmail.com> > > > Sent: 10 June 2023 10:39 > > > To: users@cloudstack.apache.org > > > Subject: Re: NoVNC failed to connect > > > > > > Just noticed you run the commands in consoleproxy vm. > > > Can you please run same commands on ubuntu hosts ? > > > > > > -Wei > > > > > > On Saturday, 10 June 2023, Ian Tobin <ito...@tidyhosts.com> wrote: > > > > > > > Hi Wei, > > > > > > > > The Hypervisor is running Ubuntu 22.04.2 LTS > > > > > > > > The Console Proxy is running Debian 11.6, ive also just destroyed it > > > > and let it re create but the netstat shows there is no VNC ports > > running. > > > > > > > > Thanks > > > > > > > > Ian > > > > > > > > > > > > -----Original Message----- > > > > From: Wei ZHOU <ustcweiz...@gmail.com> > > > > Sent: 10 June 2023 06:50 > > > > To: users@cloudstack.apache.org > > > > Subject: Re: NoVNC failed to connect > > > > > > > > Hi, > > > > > > > > What OS do you use? > > > > > > > > Normally you can find the ports listened on 5900/5901/... which are > > > > vnc ports of vms. > > > > > > > > -Wei > > > > > > > > On Fri, 9 Jun 2023 at 23:40, Ian Tobin <ito...@tidyhosts.com> wrote: > > > > > > > > > Hi Wei, > > > > > > > > > > Sorry for the delay in coming back. > > > > > > > > > > I have got on to the console of the consoleproxy VM, when I issue > > > > > virsh domdisplay it say > > > > > > > > > > root@v-21-VM:~# virsh domdisplay > > > > > -bash: virsh: command not found > > > > > > > > > > Netstat -nat > > > > > > > > > > Active Internet connections (servers and established) > > > > > Proto Recv-Q Send-Q Local Address Foreign Address > > > State > > > > > tcp 0 0 0.0.0.0:8080 0.0.0.0:* > > > > LISTEN > > > > > tcp 0 0 0.0.0.0:80 0.0.0.0:* > > > > LISTEN > > > > > tcp 0 0 169.254.242.168:3922 0.0.0.0:* > > > > LISTEN > > > > > tcp 0 0 0.0.0.0:8001 0.0.0.0:* > > > > LISTEN > > > > > tcp 0 0 192.168.0.203:36154 192.168.0.33:8250 > > > > > ESTABLISHED > > > > > > > > > > thanks > > > > > > > > > > Ian > > > > > > > > > > > > > > > > > > > > > > > > > -----Original Message----- > > > > > From: Wei ZHOU <ustcweiz...@gmail.com> > > > > > Sent: 07 June 2023 16:33 > > > > > To: users@cloudstack.apache.org > > > > > Subject: Re: NoVNC failed to connect > > > > > > > > > > The default password for root user is "password". > > > > > If you use ssh, password is not required. > > > > > > > > > > -Wei > > > > > > > > > > On Wednesday, 7 June 2023, Ian Tobin <ito...@tidyhosts.com> wrote: > > > > > > > > > > > Hey Wei, > > > > > > > > > > > > I can console on to the proxy VM from the KVM host, but I cannot > > > > > > locate the system.vm.password parameter to get the password in > > > > > > the UI, unless im missing something? > > > > > > > > > > > > Thanks > > > > > > > > > > > > Ian > > > > > > > > > > > > > > > > > > > > > > > > -----Original Message----- > > > > > > From: Ian Tobin <ito...@tidyhosts.com> > > > > > > Sent: 07 June 2023 13:06 > > > > > > To: users@cloudstack.apache.org > > > > > > Subject: RE: NoVNC failed to connect > > > > > > > > > > > > Hi Wei, > > > > > > > > > > > > Thanks for the info, ill connect and report back. > > > > > > > > > > > > Thanks > > > > > > > > > > > > Ian > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > -----Original Message----- > > > > > > From: Wei ZHOU <ustcweiz...@gmail.com> > > > > > > Sent: 07 June 2023 13:04 > > > > > > To: users@cloudstack.apache.org > > > > > > Subject: Re: NoVNC failed to connect > > > > > > > > > > > > Hi Ian, > > > > > > > > > > > > You can access the system vm via "virsh console" on the kvm host > > > > > > or follow > > > > > > https://docs.cloudstack.apache.org/en/4.18.0.0/adminguide/system > > > > > > vm > > > > > > .h > > > > > > tm > > > > > > l# > > > > > > accessing-system-vms > > > > > > > > > > > > -Wei > > > > > > > > > > > > On Wed, 7 Jun 2023 at 13:58, Ian Tobin <ito...@tidyhosts.com> > > wrote: > > > > > > > > > > > > > Hey Wei, > > > > > > > > > > > > > > Thanks for the reply. > > > > > > > > > > > > > > I think I didn’t write correctly, we can ping the systemvm but > > > > > > > also we cannot noVNC to the systemvms. > > > > > > > > > > > > > > Thanks > > > > > > > > > > > > > > Ian > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > Tel: +44 (0)560 367 4610 > > > > > > > Email: i...@tidyhosts.com > > > > > > > Visit us: www.tidyhosts.com > > > > > > > > > > > > > > > > > > > > > > > > > > > > -----Original Message----- > > > > > > > From: Wei ZHOU <ustcweiz...@gmail.com> > > > > > > > Sent: 07 June 2023 12:21 > > > > > > > To: users@cloudstack.apache.org > > > > > > > Subject: Re: NoVNC failed to connect > > > > > > > > > > > > > > Hi Ian, > > > > > > > > > > > > > > Can you log into the console proxy vm, and check if the vnc > > > > > > > port of > > > > > > > (any) vm is reachable ? > > > > > > > You can get the vnc port by command "virsh domdisplay" or > > > > > > > "virsh vncdisplay" on the kvm host. > > > > > > > > > > > > > > -Wei > > > > > > > > > > > > > > > > > > > > > On Wed, 7 Jun 2023 at 10:19, Ian Tobin <ito...@tidyhosts.com> > > > wrote: > > > > > > > > > > > > > > > Hi, > > > > > > > > > > > > > > > > We are currently testing CloudStack. We have setup with 3 > > > > > > > > nodes > > > > > > > > (KVM) and the management server. > > > > > > > > > > > > > > > > We have deployed a new instance but we are unable to connect > > > > > > > > to noVNC, the error just says failed to connect to server. > > > > > > > > > > > > > > > > We can connect to the systemvm proxy VM so unsure how to > > > > > > > > troubleshoot the issue. > > > > > > > > > > > > > > > > At the moment there is no certificates installed so > > > > > > > > everything is over http. > > > > > > > > > > > > > > > > Any ideas how we can troubleshoot this? > > > > > > > > > > > > > > > > Thanks > > > > > > > > > > > > > > > > Ian > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > >
