Hi Ian, Is this a fresh installation or upgraded from an older version ? Can you destroy the CPVM and retry ?
-Wei On Tue, 13 Jun 2023 at 12:41, Ian Tobin <ito...@tidyhosts.com> wrote: > Hi Wei, > > Is there anything you could suggest? We could rebuild everything but is > obviously a last resort, however this isn’t production so can be done. > > Thanks > > Ian > > > > > -----Original Message----- > From: Wei ZHOU <ustcweiz...@gmail.com> > Sent: 12 June 2023 22:35 > To: users@cloudstack.apache.org > Subject: Re: NoVNC failed to connect > > It looks the issue is caused by > 2023-06-12 19:53:02,496 ERROR [c.c.c.AgentHookBase] > (AgentManager-Handler-12:null) (logid:) Session [null] has been already > used or does not exist. > > It is strange the session uuid is null. > > -Wei > > On Mon, 12 Jun 2023 at 21:00, Ian Tobin <ito...@tidyhosts.com> wrote: > > > Hi Wei, > > > > Sorry yes, we are in the UK so we are in BST at the moment, all > > servers were set to BST apart from the consoleproxy and secondary > > storage VM so I changed those to BST. > > > > From the management server log, I do see an error towards the bottom > > if that means anything to you? I extracted this log as soon as I > > tried to initiate the VNC connection. > > > > 2023-06-12 19:53:02,272 DEBUG [o.a.c.c.ConsoleAccessManagerImpl] > > (qtp1444635922-18:ctx-1a30ae0a ctx-e37d6838) (logid:dc5445bf) Compose > > console url: // > > 192.168.0.241/resource/noVNC/vnc.html?autoconnect=true&port=8080&token > > =nWsEyvVsCDRBjnD81PBv9f3lE3otsAmcJQAgORysO381MafXGFHeNbHahbwvRr8vIZP6h > > CLk8kjHLb2sfTNeMWttMq2shBkhJ_ZiAQAOvGT5TIgVNLqZVvJdaSTzIfYgmEgNvSCNS7B > > J_SQI-w4K5n_xG1PPAd5VQmDuYj5eo68qd5yYO5hlPDJxKlipW9iqQOUsQWQgU-FtGc_K7 > > iA9l02SetblMvYfA55lLQrG2WTK9Va0RzQbYxRvEHOIOl8JaF9mpmeFhcrXJTjqidwFxvD > > _I4Yn_TNBw3wi-oJ5bmlkEj1pD39ISJEzCsuOEf8txXeEmuqBH4Md4pFercdpKbrbxC7hE > > 78C3zBQm_9RHsnvqnBbfmOsewVe72jOB3m2wqA3r44lrGHLPSFPn8fnRx5BibkNjkSk0sI > > 7QMOJLhkNejvS_5sjAtQ3iM-PJ-KYvEqm_N6xYQvqGh8vUDq7UhZhD9bodXmNAV_lxXrju > > KI303gRW9zGtJGcebDMQiwK > > 2023-06-12 > > <http://192.168.0.241/resource/noVNC/vnc.html?autoconnect=true&port=80 > > 80&token=nWsEyvVsCDRBjnD81PBv9f3lE3otsAmcJQAgORysO381MafXGFHeNbHahbwvR > > r8vIZP6hCLk8kjHLb2sfTNeMWttMq2shBkhJ_ZiAQAOvGT5TIgVNLqZVvJdaSTzIfYgmEg > > NvSCNS7BJ_SQI-w4K5n_xG1PPAd5VQmDuYj5eo68qd5yYO5hlPDJxKlipW9iqQOUsQWQgU > > -FtGc_K7iA9l02SetblMvYfA55lLQrG2WTK9Va0RzQbYxRvEHOIOl8JaF9mpmeFhcrXJTj > > qidwFxvD_I4Yn_TNBw3wi-oJ5bmlkEj1pD39ISJEzCsuOEf8txXeEmuqBH4Md4pFercdpK > > brbxC7hE78C3zBQm_9RHsnvqnBbfmOsewVe72jOB3m2wqA3r44lrGHLPSFPn8fnRx5Bibk > > NjkSk0sI7QMOJLhkNejvS_5sjAtQ3iM-PJ-KYvEqm_N6xYQvqGh8vUDq7UhZhD9bodXmNA > > V_lxXrjuKI303gRW9zGtJGcebDMQiwK2023-06-12> > > 19:53:02,272 DEBUG [o.a.c.c.ConsoleAccessManagerImpl] > > (qtp1444635922-18:ctx-1a30ae0a ctx-e37d6838) (logid:dc5445bf) Adding > > allowed session: b3c67ece-9c51-4a02-ab58-ea478bf5bb85 > > 2023-06-12 19:53:02,289 DEBUG [c.c.c.ConsoleProxyManagerImpl] > > (qtp1444635922-18:ctx-1a30ae0a ctx-e37d6838) (logid:dc5445bf) Assign > > previous allocated console proxy for user vm : 25 > > 2023-06-12 19:53:02,292 DEBUG [c.c.a.t.Request] > > (qtp1444635922-18:ctx-1a30ae0a ctx-e37d6838) (logid:dc5445bf) Seq > > 10-3000804726712303622: Sending { Cmd , MgmtId: 217952330057572, via: > > 10(v-26-VM), Ver: v1, Flags: 100011, > > [{"com.cloud.agent.api.proxy.AllowConsoleAccessCommand":{"sessionUuid" > > :"b3c67ece-9c51-4a02-ab58-ea478bf5bb85","wait":"0","bypassHostMaintena > > nce":"false"}}] > > } > > 2023-06-12 19:53:02,338 DEBUG [c.c.a.t.Request] > > (AgentManager-Handler-11:null) (logid:) Seq 10-3000804726712303622: > > Processing: { Ans: , MgmtId: 217952330057572, via: 10, Ver: v1, > > Flags: 10, > > [{"com.cloud.agent.api.UnsupportedAnswer":{"result":"false","details": > > "Unsupported command issued: com.cloud.agent.api.BadCommand. Are you > > sure you got the right type of > > server?","wait":"0","bypassHostMaintenance":"false"}}] } > > 2023-06-12 19:53:02,339 DEBUG [c.c.a.t.Request] > > (qtp1444635922-18:ctx-1a30ae0a ctx-e37d6838) (logid:dc5445bf) Seq > > 10-3000804726712303622: Received: { Ans: , MgmtId: 217952330057572, via: > > 10(v-26-VM), Ver: v1, Flags: 10, { UnsupportedAnswer } } > > 2023-06-12 19:53:02,339 WARN [c.c.a.m.AgentManagerImpl] > > (qtp1444635922-18:ctx-1a30ae0a ctx-e37d6838) (logid:dc5445bf) > > Unsupported > > Command: Unsupported command issued: com.cloud.agent.api.BadCommand. > > Are you sure you got the right type of server? > > 2023-06-12 19:53:02,342 DEBUG [c.c.c.ConsoleProxyManagerImpl] > > (qtp1444635922-18:ctx-1a30ae0a ctx-e37d6838) (logid:dc5445bf) Assign > > previous allocated console proxy for user vm : 25 > > 2023-06-12 19:53:02,342 DEBUG [o.a.c.c.ConsoleAccessManagerImpl] > > (qtp1444635922-18:ctx-1a30ae0a ctx-e37d6838) (logid:dc5445bf) The > > console URL is: > > http://192.168.0.241/resource/noVNC/vnc.html?autoconnect=true&port=808 > > 0&token=nWsEyvVsCDRBjnD81PBv9f3lE3otsAmcJQAgORysO381MafXGFHeNbHahbwvRr > > 8vIZP6hCLk8kjHLb2sfTNeMWttMq2shBkhJ_ZiAQAOvGT5TIgVNLqZVvJdaSTzIfYgmEgN > > vSCNS7BJ_SQI-w4K5n_xG1PPAd5VQmDuYj5eo68qd5yYO5hlPDJxKlipW9iqQOUsQWQgU- > > FtGc_K7iA9l02SetblMvYfA55lLQrG2WTK9Va0RzQbYxRvEHOIOl8JaF9mpmeFhcrXJTjq > > idwFxvD_I4Yn_TNBw3wi-oJ5bmlkEj1pD39ISJEzCsuOEf8txXeEmuqBH4Md4pFercdpKb > > rbxC7hE78C3zBQm_9RHsnvqnBbfmOsewVe72jOB3m2wqA3r44lrGHLPSFPn8fnRx5BibkN > > jkSk0sI7QMOJLhkNejvS_5sjAtQ3iM-PJ-KYvEqm_N6xYQvqGh8vUDq7UhZhD9bodXmNAV > > _lxXrjuKI303gRW9zGtJGcebDMQiwK > > 2023-06-12 > > <http://192.168.0.241/resource/noVNC/vnc.html?autoconnect=true&port=80 > > 80&token=nWsEyvVsCDRBjnD81PBv9f3lE3otsAmcJQAgORysO381MafXGFHeNbHahbwvR > > r8vIZP6hCLk8kjHLb2sfTNeMWttMq2shBkhJ_ZiAQAOvGT5TIgVNLqZVvJdaSTzIfYgmEg > > NvSCNS7BJ_SQI-w4K5n_xG1PPAd5VQmDuYj5eo68qd5yYO5hlPDJxKlipW9iqQOUsQWQgU > > -FtGc_K7iA9l02SetblMvYfA55lLQrG2WTK9Va0RzQbYxRvEHOIOl8JaF9mpmeFhcrXJTj > > qidwFxvD_I4Yn_TNBw3wi-oJ5bmlkEj1pD39ISJEzCsuOEf8txXeEmuqBH4Md4pFercdpK > > brbxC7hE78C3zBQm_9RHsnvqnBbfmOsewVe72jOB3m2wqA3r44lrGHLPSFPn8fnRx5Bibk > > NjkSk0sI7QMOJLhkNejvS_5sjAtQ3iM-PJ-KYvEqm_N6xYQvqGh8vUDq7UhZhD9bodXmNA > > V_lxXrjuKI303gRW9zGtJGcebDMQiwK2023-06-12> > > 19:53:02,343 DEBUG [c.c.a.ApiServlet] (qtp1444635922-18:ctx-1a30ae0a > > ctx-e37d6838) (logid:dc5445bf) ===END=== 192.168.0.97 -- GET > > virtualmachineid=90faddb0-b512-4aff-9738-084b3eecc3af&command=createCo > > nsoleEndpoint&response=json > > 2023-06-12 19:53:02,495 DEBUG [c.c.a.m.AgentManagerImpl] > > (AgentManager-Handler-12:null) (logid:) SeqA 10-548: Processing Seq > > 10-548: { Cmd , MgmtId: -1, via: 10, Ver: v1, Flags: 11, > > [{"com.cloud.agent.api.ConsoleAccessAuthenticationCommand":{"_host":"1 > > 92.168.0.34","_port":"5900","_vmId":"90faddb0-b512-4aff-9738-084b3eecc > > 3af","_sid":"HVaYsT4NZY2UTkt4V0v2Jw","_ticket":"PhHh/6ee8L6zYHhK8UpF98 > > iTjBRjnZopUmg4MPRnoxLgXwnHB/S5r5szHhJciyHfaBSooQPcO7x1ATNaeJs0Fw==","_ > > isReauthenticating":"false","wait":"0","bypassHostMaintenance":"false" > > }}] > > } > > 2023-06-12 19:53:02,495 DEBUG [c.c.c.AgentHookBase] > > (AgentManager-Handler-12:null) (logid:) Console authentication. Ticket > > in url for 192.168.0.34:5900-90faddb0-b512-4aff-9738-084b3eecc3af is > > PhHh/6ee8L6zYHhK8UpF98iTjBRjnZopUmg4MPRnoxLgXwnHB/S5r5szHhJciyHfaBSooQ > > PcO7x1ATNaeJs0Fw== > > 2023-06-12 19:53:02,495 DEBUG [c.c.c.AgentHookBase] > > (AgentManager-Handler-12:null) (logid:) Console authentication. Ticket > > in 1 minute boundary for > > 192.168.0.34:5900-90faddb0-b512-4aff-9738-084b3eecc3af > > is > > onJPoeQBiCFYdgeC7q5aCoDKPRGrflOdWtiS94Wg+Qt19pJou4YAEEk95Wf/YVzux6DwTh > > onJPoeQBiCFYdgeC7q5aCoDKPRGrflOdWtiS94Wg+AKykIKsw+ickzPMQ== > > 2023-06-12 19:53:02,496 ERROR [c.c.c.AgentHookBase] > > (AgentManager-Handler-12:null) (logid:) Session [null] has been > > already used or does not exist. > > 2023-06-12 19:53:02,496 DEBUG [c.c.a.m.AgentManagerImpl] > > (AgentManager-Handler-12:null) (logid:) SeqA 10-548: Sending Seq > > 10-548: { > > Ans: , MgmtId: 217952330057572, via: 10, Ver: v1, Flags: 100010, > > [{"com.cloud.agent.api.ConsoleAccessAuthenticationAnswer":{"_success": > > "false","_isReauthenticating":"false","_port":"0","result":"true","wai > > t":"0","bypassHostMaintenance":"false"}}] > > } > > 2023-06-12 19:53:03,302 DEBUG [o.a.c.h.HAManagerImpl] > > (BackgroundTaskPollManager-1:ctx-bca8ab90) (logid:e408e339) HA health > > check task is running... > > 2023-06-12 19:53:05,638 DEBUG [c.c.a.m.AgentManagerImpl] > > (AgentManager-Handler-14:null) (logid:) SeqA 10-549: Processing Seq > > 10-549: { Cmd , MgmtId: -1, via: 10, Ver: v1, Flags: 11, > > [{"com.cloud.agent.api.ConsoleProxyLoadReportCommand":{"_proxyVmId":"2 > > 6","_loadInfo":"{ > > > > > > Thanks > > > > Ian > > > > > > > > > > -----Original Message----- > > From: Wei ZHOU <ustcweiz...@gmail.com> > > Sent: 12 June 2023 19:48 > > To: users@cloudstack.apache.org > > Subject: Re: NoVNC failed to connect > > > > Hi Ian, > > > > timesync should be ok in your environment. The CPVM uses UTC timezone, > > which is different from the timezone setting of your management server > > (does it use BST ?) > > > > Any errors in the management server ? > > > > -Wei > > > > On Mon, 12 Jun 2023 at 19:56, Ian Tobin <ito...@tidyhosts.com> wrote: > > > > > Hi Wei, > > > > > > Ive checked the systemvms and they were both set to UTC, I have run > > > apt-get update and reinstalled tzdata on both and now both servers > > > are reporting the correct time in BST. > > > > > > However, in the cloud.log, the time that its reporting the VNC > > > connection is 1 hour behind than the time set on the consolevm > > > server, the times below should report 18 not 17 which is a bit strange. > > > > > > 2023-06-12 17:43:37,210 INFO > > > [cloud.consoleproxy.ConsoleProxyResourceHandler] (Thread-13:null) > > > Get resource request for /resource/noVNC/app/images/error.svg > > > 2023-06-12 17:43:37,212 INFO > > > [cloud.consoleproxy.ConsoleProxyResourceHandler] (Thread-13:null) > > > file does not exist/resource/noVNC/app/images/error.svg > > > 2023-06-12 17:50:04,823 INFO > > > [cloud.consoleproxy.ConsoleProxyResourceHandler] (Thread-14:null) > > > Get resource request for /resource/noVNC/vnc.html > > > 2023-06-12 17:50:04,833 INFO > > > [cloud.consoleproxy.ConsoleProxyResourceHandler] (Thread-14:null) > > > Sent file /resource/noVNC/vnc.html with content type text/html > > > 2023-06-12 17:50:04,950 INFO > > > [cloud.consoleproxy.ConsoleProxyNoVNCHandler] > > > (qtp1221518490-41:null) Get websocket connection request from remote > > > IP : 192.168.0.97 > > > 2023-06-12 17:50:05,003 WARN [cloud.consoleproxy.ConsoleProxy] > > > (qtp1221518490-41:null) External authenticator failed authentication > > > request for vm 90faddb0-b512-4aff-9738-084b3eecc3af with sid > > > HVaYsT4NZY2UTkt4V0v2Jw > > > 2023-06-12 17:50:05,003 WARN > > > [cloud.consoleproxy.ConsoleProxyNoVNCHandler] > > > (qtp1221518490-41:null) Failed to create viewer due to External > > > authenticator failed request for vm > > > 90faddb0-b512-4aff-9738-084b3eecc3af with sid HVaYsT4NZY2UTkt4V0v2Jw > > > com.cloud.consoleproxy.AuthenticationException: External > > > authenticator failed request for vm > > > 90faddb0-b512-4aff-9738-084b3eecc3af with sid HVaYsT4NZY2UTkt4V0v2Jw > > > at > > > > > com.cloud.consoleproxy.ConsoleProxy.authenticationExternally(ConsolePr > > oxy.java:528) > > > at > > > > com.cloud.consoleproxy.ConsoleProxy.getNoVncViewer(ConsoleProxy.java:562) > > > at > > > > > com.cloud.consoleproxy.ConsoleProxyNoVNCHandler.onConnect(ConsoleProxy > > NoVNCHandler.java:136) > > > at > > > java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Nati > > > ve > > > Method) > > > at > > > > > java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeM > > ethodAccessorImpl.java:62) > > > at > > > > > java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Del > > egatingMethodAccessorImpl.java:43) > > > at java.base/java.lang.reflect.Method.invoke(Method.java:566) > > > at > > > > > org.eclipse.jetty.websocket.common.events.annotated.CallableMethod.cal > > l(CallableMethod.java:70) > > > at > > > > > org.eclipse.jetty.websocket.common.events.JettyAnnotatedEventDriver.on > > Connect(JettyAnnotatedEventDriver.java:178) > > > at > > > > > org.eclipse.jetty.websocket.common.events.AbstractEventDriver.openSess > > ion(AbstractEventDriver.java:217) > > > at > > > > > org.eclipse.jetty.websocket.common.WebSocketSession.open(WebSocketSess > > ion.java:493) > > > at > > > > > org.eclipse.jetty.websocket.common.WebSocketSession.onOpened(WebSocket > > Session.java:459) > > > at org.eclipse.jetty.io > > > .AbstractConnection.onOpened(AbstractConnection.java:213) > > > at org.eclipse.jetty.io > > > .AbstractConnection.onOpen(AbstractConnection.java:205) > > > at org.eclipse.jetty.io > > > .AbstractEndPoint.upgrade(AbstractEndPoint.java:444) > > > at > > > > > org.eclipse.jetty.server.HttpConnection.onCompleted(HttpConnection.jav > > a:412) > > > at > > > org.eclipse.jetty.server.HttpChannel.onCompleted(HttpChannel.java:832) > > > at > > > org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:380) > > > at > > > > > org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java > > :277) > > > at org.eclipse.jetty.io > > > .AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:311) > > > at org.eclipse.jetty.io > > > .FillInterest.fillable(FillInterest.java:105) > > > at org.eclipse.jetty.io > > > .ChannelEndPoint$1.run(ChannelEndPoint.java:104) > > > at > > > > > org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool > > .java:883) > > > at > > > > > org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThread > > Pool.java:1034) > > > at java.base/java.lang.Thread.run(Thread.java:829) > > > 2023-06-12 17:50:05,019 INFO > > > [cloud.consoleproxy.ConsoleProxyResourceHandler] (Thread-15:null) > > > Get resource request for /resource/noVNC/app/images/error.svg > > > 2023-06-12 17:50:05,021 INFO > > > [cloud.consoleproxy.ConsoleProxyResourceHandler] (Thread-15:null) > > > file does not exist/resource/noVNC/app/images/error.svg > > > > > > The time on the management server is correct. > > > > > > Do you think this is a time sync issue? > > > > > > Thanks > > > > > > Ian > > > > > > > > > > > > > > > > > > -----Original Message----- > > > From: Wei ZHOU <ustcweiz...@gmail.com> > > > Sent: 11 June 2023 19:10 > > > To: users@cloudstack.apache.org > > > Subject: Re: NoVNC failed to connect > > > > > > Yes, it could be relevant. > > > > > > Can you check if cpvm is time-synced with the management server ? If > > > yes, can you check if there are any errors in the > management-server.log ? > > > > > > > > > -Wei > > > > > > On Sun, 11 Jun 2023 at 18:38, Ian Tobin <ito...@tidyhosts.com> wrote: > > > > > > > Hi Wei, > > > > > > > > I saw this in the log > > > > > > > > 2023-06-11 16:35:31,083 WARN > > > > [cloud.consoleproxy.ConsoleProxyNoVNCHandler] (qtpp > > > > 1670543353-39:null) Failed to create viewer due to External > > > > authenticator failedd request for vm > > > > 90faddb0-b512-4aff-9738-084b3eecc3af with sid > > > > HVaYsT4NZY2UTkt4V00 > > > > v2Jw > > > > com.cloud.consoleproxy.AuthenticationException: External > > > > authenticator failed ree quest for vm > > > > 90faddb0-b512-4aff-9738-084b3eecc3af with sid > > > > HVaYsT4NZY2UTkt4V0v2JJ w > > > > > > > > not sure if that is relevant or not? > > > > > > > > Thanks > > > > > > > > Ian > > > > > > > > > > > > > > > > -----Original Message----- > > > > From: Wei ZHOU <ustcweiz...@gmail.com> > > > > Sent: 11 June 2023 17:13 > > > > To: users@cloudstack.apache.org > > > > Subject: Re: NoVNC failed to connect > > > > > > > > All looks good. > > > > > > > > Can you check /var/log/cloud.log in cpvm if there are some errors ? > > > > > > > > > > > > > > > > On Sunday, 11 June 2023, Ian Tobin <ito...@tidyhosts.com> wrote: > > > > > > > > > Hi Wei, > > > > > > > > > > This is the output from consoleproxy > > > > > > > > > > root@v-26-VM:/etc# telnet 192.168.0.34 5900 Trying 192.168.0.34... > > > > > Connected to 192.168.0.34. > > > > > Escape character is '^]'. > > > > > RFB 003.008 > > > > > > > > > > > > > > > Connection closed by foreign host. > > > > > root@v-26-VM:/etc# telnet 192.168.0.34 5901 Trying 192.168.0.34... > > > > > Connected to 192.168.0.34. > > > > > Escape character is '^]'. > > > > > RFB 003.008 > > > > > > > > > > Thanks > > > > > > > > > > Ian > > > > > > > > > > > > > > > > > > > > -----Original Message----- > > > > > From: Wei ZHOU <ustcweiz...@gmail.com> > > > > > Sent: 10 June 2023 16:19 > > > > > To: users@cloudstack.apache.org > > > > > Subject: Re: NoVNC failed to connect > > > > > > > > > > Hi, > > > > > > > > > > Can you check in the console proxy vm if the vnc ports are > > reachable ? > > > > > > > > > > telnet 192.168.0.34 5900 > > > > > telnet 192.168.0.34 5901 > > > > > > > > > > -Wei > > > > > > > > > > > > > > > On Sat, 10 Jun 2023 at 12:33, Ian Tobin <ito...@tidyhosts.com> > > wrote: > > > > > > > > > > > Hi Wei, > > > > > > > > > > > > Sorry I thought you wanted me to run inside consoleproxy. > > > > > > > > > > > > So on the hypervisor I can see the standard VNC ports open > > > > > > > > > > > > Active Internet connections (servers and established) > > > > > > Proto Recv-Q Send-Q Local Address Foreign Address > > > > State > > > > > > tcp 0 0 127.0.0.53:53 0.0.0.0:* > > > > > LISTEN > > > > > > tcp 0 0 0.0.0.0:41757 0.0.0.0:* > > > > > LISTEN > > > > > > tcp 0 0 0.0.0.0:33523 0.0.0.0:* > > > > > LISTEN > > > > > > tcp 0 0 0.0.0.0:22 0.0.0.0:* > > > > > LISTEN > > > > > > tcp 0 0 0.0.0.0:111 0.0.0.0:* > > > > > LISTEN > > > > > > tcp 0 0 0.0.0.0:16514 0.0.0.0:* > > > > > LISTEN > > > > > > tcp 0 0 192.168.0.34:5900 0.0.0.0:* > > > > > LISTEN > > > > > > tcp 0 0 192.168.0.34:5901 0.0.0.0:* > > > > > LISTEN > > > > > > tcp 0 256 192.168.0.34:22 192.168.0.97:53409 > > > > > > ESTABLISHED > > > > > > tcp 0 0 192.168.0.34:670 192.168.0.37:2049 > > > > > > ESTABLISHED > > > > > > tcp 0 0 192.168.0.34:34234 185.125.190.36:80 > > > > > > TIME_WAIT > > > > > > tcp6 0 0 :::22 :::* > > > > > LISTEN > > > > > > tcp6 0 0 :::111 :::* > > > > > LISTEN > > > > > > tcp6 0 0 :::16514 :::* > > > > > LISTEN > > > > > > tcp6 0 0 :::43853 :::* > > > > > LISTEN > > > > > > tcp6 0 0 :::39889 :::* > > > > > LISTEN > > > > > > tcp6 0 0 192.168.0.34:47868 192.168.0.33:8250 > > > > > > ESTABLISHED > > > > > > > > > > > > > > > > > > > > > > > > thanks > > > > > > > > > > > > Ian > > > > > > > > > > > > > > > > > > -----Original Message----- > > > > > > From: Wei ZHOU <ustcweiz...@gmail.com> > > > > > > Sent: 10 June 2023 10:39 > > > > > > To: users@cloudstack.apache.org > > > > > > Subject: Re: NoVNC failed to connect > > > > > > > > > > > > Just noticed you run the commands in consoleproxy vm. > > > > > > Can you please run same commands on ubuntu hosts ? > > > > > > > > > > > > -Wei > > > > > > > > > > > > On Saturday, 10 June 2023, Ian Tobin <ito...@tidyhosts.com> > wrote: > > > > > > > > > > > > > Hi Wei, > > > > > > > > > > > > > > The Hypervisor is running Ubuntu 22.04.2 LTS > > > > > > > > > > > > > > The Console Proxy is running Debian 11.6, ive also just > > > > > > > destroyed it and let it re create but the netstat shows > > > > > > > there is no VNC ports > > > > > running. > > > > > > > > > > > > > > Thanks > > > > > > > > > > > > > > Ian > > > > > > > > > > > > > > > > > > > > > -----Original Message----- > > > > > > > From: Wei ZHOU <ustcweiz...@gmail.com> > > > > > > > Sent: 10 June 2023 06:50 > > > > > > > To: users@cloudstack.apache.org > > > > > > > Subject: Re: NoVNC failed to connect > > > > > > > > > > > > > > Hi, > > > > > > > > > > > > > > What OS do you use? > > > > > > > > > > > > > > Normally you can find the ports listened on 5900/5901/... > > > > > > > which are vnc ports of vms. > > > > > > > > > > > > > > -Wei > > > > > > > > > > > > > > On Fri, 9 Jun 2023 at 23:40, Ian Tobin > > > > > > > <ito...@tidyhosts.com> > > > wrote: > > > > > > > > > > > > > > > Hi Wei, > > > > > > > > > > > > > > > > Sorry for the delay in coming back. > > > > > > > > > > > > > > > > I have got on to the console of the consoleproxy VM, when > > > > > > > > I issue virsh domdisplay it say > > > > > > > > > > > > > > > > root@v-21-VM:~# virsh domdisplay > > > > > > > > -bash: virsh: command not found > > > > > > > > > > > > > > > > Netstat -nat > > > > > > > > > > > > > > > > Active Internet connections (servers and established) > > > > > > > > Proto Recv-Q Send-Q Local Address Foreign Address > > > > > > State > > > > > > > > tcp 0 0 0.0.0.0:8080 0.0.0.0:* > > > > > > > LISTEN > > > > > > > > tcp 0 0 0.0.0.0:80 0.0.0.0:* > > > > > > > LISTEN > > > > > > > > tcp 0 0 169.254.242.168:3922 0.0.0.0:* > > > > > > > LISTEN > > > > > > > > tcp 0 0 0.0.0.0:8001 0.0.0.0:* > > > > > > > LISTEN > > > > > > > > tcp 0 0 192.168.0.203:36154 > 192.168.0.33:8250 > > > > > > > > ESTABLISHED > > > > > > > > > > > > > > > > thanks > > > > > > > > > > > > > > > > Ian > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > -----Original Message----- > > > > > > > > From: Wei ZHOU <ustcweiz...@gmail.com> > > > > > > > > Sent: 07 June 2023 16:33 > > > > > > > > To: users@cloudstack.apache.org > > > > > > > > Subject: Re: NoVNC failed to connect > > > > > > > > > > > > > > > > The default password for root user is "password". > > > > > > > > If you use ssh, password is not required. > > > > > > > > > > > > > > > > -Wei > > > > > > > > > > > > > > > > On Wednesday, 7 June 2023, Ian Tobin > > > > > > > > <ito...@tidyhosts.com> > > > wrote: > > > > > > > > > > > > > > > > > Hey Wei, > > > > > > > > > > > > > > > > > > I can console on to the proxy VM from the KVM host, but > > > > > > > > > I cannot locate the system.vm.password parameter to get > > > > > > > > > the password in the UI, unless im missing something? > > > > > > > > > > > > > > > > > > Thanks > > > > > > > > > > > > > > > > > > Ian > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > -----Original Message----- > > > > > > > > > From: Ian Tobin <ito...@tidyhosts.com> > > > > > > > > > Sent: 07 June 2023 13:06 > > > > > > > > > To: users@cloudstack.apache.org > > > > > > > > > Subject: RE: NoVNC failed to connect > > > > > > > > > > > > > > > > > > Hi Wei, > > > > > > > > > > > > > > > > > > Thanks for the info, ill connect and report back. > > > > > > > > > > > > > > > > > > Thanks > > > > > > > > > > > > > > > > > > Ian > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > -----Original Message----- > > > > > > > > > From: Wei ZHOU <ustcweiz...@gmail.com> > > > > > > > > > Sent: 07 June 2023 13:04 > > > > > > > > > To: users@cloudstack.apache.org > > > > > > > > > Subject: Re: NoVNC failed to connect > > > > > > > > > > > > > > > > > > Hi Ian, > > > > > > > > > > > > > > > > > > You can access the system vm via "virsh console" on the > > > > > > > > > kvm host or follow > > > > > > > > > https://docs.cloudstack.apache.org/en/4.18.0.0/adminguid > > > > > > > > > e/ > > > > > > > > > sy > > > > > > > > > stem > > > > > > > > > vm > > > > > > > > > .h > > > > > > > > > tm > > > > > > > > > l# > > > > > > > > > accessing-system-vms > > > > > > > > > > > > > > > > > > -Wei > > > > > > > > > > > > > > > > > > On Wed, 7 Jun 2023 at 13:58, Ian Tobin > > > > > > > > > <ito...@tidyhosts.com> > > > > > wrote: > > > > > > > > > > > > > > > > > > > Hey Wei, > > > > > > > > > > > > > > > > > > > > Thanks for the reply. > > > > > > > > > > > > > > > > > > > > I think I didn’t write correctly, we can ping the > > > > > > > > > > systemvm but also we cannot noVNC to the systemvms. > > > > > > > > > > > > > > > > > > > > Thanks > > > > > > > > > > > > > > > > > > > > Ian > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > Tel: +44 (0)560 367 4610 > > > > > > > > > > Email: i...@tidyhosts.com Visit us: www.tidyhosts.com > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > -----Original Message----- > > > > > > > > > > From: Wei ZHOU <ustcweiz...@gmail.com> > > > > > > > > > > Sent: 07 June 2023 12:21 > > > > > > > > > > To: users@cloudstack.apache.org > > > > > > > > > > Subject: Re: NoVNC failed to connect > > > > > > > > > > > > > > > > > > > > Hi Ian, > > > > > > > > > > > > > > > > > > > > Can you log into the console proxy vm, and check if > > > > > > > > > > the vnc port of > > > > > > > > > > (any) vm is reachable ? > > > > > > > > > > You can get the vnc port by command "virsh domdisplay" > > > > > > > > > > or "virsh vncdisplay" on the kvm host. > > > > > > > > > > > > > > > > > > > > -Wei > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > On Wed, 7 Jun 2023 at 10:19, Ian Tobin > > > > > > > > > > <ito...@tidyhosts.com> > > > > > > wrote: > > > > > > > > > > > > > > > > > > > > > Hi, > > > > > > > > > > > > > > > > > > > > > > We are currently testing CloudStack. We have setup > > > > > > > > > > > with > > > > > > > > > > > 3 nodes > > > > > > > > > > > (KVM) and the management server. > > > > > > > > > > > > > > > > > > > > > > We have deployed a new instance but we are unable to > > > > > > > > > > > connect to noVNC, the error just says failed to > > > > > > > > > > > connect > > to > > > server. > > > > > > > > > > > > > > > > > > > > > > We can connect to the systemvm proxy VM so unsure > > > > > > > > > > > how to troubleshoot the issue. > > > > > > > > > > > > > > > > > > > > > > At the moment there is no certificates installed so > > > > > > > > > > > everything is over http. > > > > > > > > > > > > > > > > > > > > > > Any ideas how we can troubleshoot this? > > > > > > > > > > > > > > > > > > > > > > Thanks > > > > > > > > > > > > > > > > > > > > > > Ian > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > >
