Hi Vivek,

The VM did have an ISO attached for the initial install as the goal is to 
create a template, but I removed it once the install was complete.

I only shut the VM down after the OS had been fully installed.

I confirmed that the ISO was not attached both in the CS GUI and vCenter.

I could try re-attaching the ISO?

Regards,

Carlo.

> On Jul 28, 2023, at 3:27 AM, Vivek Kumar <vivek.ku...@indiqus.com.invalid> 
> wrote:
> 
> Do you have ISO attached to this VM ? If yes then can you try to unmount the 
> ISO from cloudstack GUI and then try to power on ?
> 
> 
> 
> Vivek Kumar
> Sr. Manager - Cloud & DevOps
> TechOps | Indiqus Technologies
> 
> vivek.ku...@indiqus.com <mailto:vivek.ku...@indiqus.com>
>    www.indiqus.com <https://www.indiqus.com/>
> 
> 
> 
> 
>> On 28-Jul-2023, at 3:49 PM, Carlo Fernandez <cfernan...@alatar.co> wrote:
>> 
>> Hi Vivek,
>> 
>> Strange. My client shows they’re attached.
>> 
>> I’ve re-attached them.
>> 
>> Thank you again in advance!
>> 
>> Regards,
>> 
>> Carlo.
>> 
>> 
>> On Jul 28, 2023, at 3:11 AM, Vivek Kumar <vivek.ku...@indiqus.com.invalid 
>> <mailto:vivek.ku...@indiqus.com.invalid>> wrote:
>> 
>> I don’t see any logs attached to this mail, 
>> 
>> 
>> Vivek Kumar
>> Sr. Manager - Cloud & DevOps
>> TechOps | Indiqus Technologies
>> 
>> vivek.ku...@indiqus.com <mailto:vivek.ku...@indiqus.com> 
>> <mailto:vivek.ku...@indiqus.com>
>>   www.indiqus.com <http://www.indiqus.com/> <https://www.indiqus.com/>
>> 
>> 
>> 
>> 
>> 
>> On 28-Jul-2023, at 1:04 PM, Carlo Fernandez <cfernan...@alatar.co 
>> <mailto:cfernan...@alatar.co>> wrote:
>> 
>> Hi,
>> 
>> My apologies, forgot to include the logs.
>> 
>> Attached.
>> 
>> Regards,
>> 
>> Carlo Fernandez
>> 
>> From: Carlo Fernandez <cfernan...@alatar.co 
>> <mailto:cfernan...@alatar.co><mailto:cfernan...@alatar.co>>
>> Date: Friday, July 28, 2023 at 12:32 AM
>> To: users@cloudstack.apache.org 
>> <mailto:users@cloudstack.apache.org><mailto:users@cloudstack.apache.org> 
>> <users@cloudstack.apache.org 
>> <mailto:users@cloudstack.apache.org><mailto:users@cloudstack.apache.org>>
>> Subject: Re: Stopped Instances Can’t Start Back Up
>> 
>> Hi Vivek,
>> 
>> Thanks for your prompt response!
>> 
>> The error the GUI shows is “VM-799f45df-2e11-41ca-b866-445c3e7101ce) Unable 
>> to start a VM [799f45df-2e11-41ca-b866-445c3e7101ce] due to [Unable to 
>> create a deployment for VM instance 
>> {"id":35,"instanceName":"i-2-35-VM","type":"User","uuid":"799f45df-2e11-41ca-b866-445c3e7101ce"}].”
>> 
>> This is exactly what is shown in the logs. vCenter also shows a log saying “ 
>> Invalid configuration for device '1'.” Which also shows up in the logs.
>> 
>> I am running CloudStack 4.18.0.0 on Ubuntu 22.04 Jammy btw.
>> 
>> I have also attached a document with the snippet of logs that show the error.
>> 
>> Thanks again for your advice and help!
>> 
>> Thanks,
>> 
>> Carlo Fernandez.
>> 
>> From: Vivek Kumar <vivek.ku...@indiqus.com.INVALID 
>> <mailto:vivek.ku...@indiqus.com.INVALID><mailto:vivek.ku...@indiqus.com.INVALID>>
>> Date: Thursday, July 27, 2023 at 11:41 PM
>> To: users@cloudstack.apache.org 
>> <mailto:users@cloudstack.apache.org><mailto:users@cloudstack.apache.org> 
>> <users@cloudstack.apache.org 
>> <mailto:users@cloudstack.apache.org><mailto:users@cloudstack.apache.org>>
>> Subject: Re: Stopped Instances Can’t Start Back Up
>> Hello,
>> 
>> What are you observing in the logs, logs may tell you the exact reason. 
>> Paste your logs here at the time when you start the instance, then we might 
>> be able to find the cause.
>> 
>> 
>> 
>> Vivek Kumar
>> Sr. Manager - Cloud & DevOps
>> TechOps | Indiqus Technologies
>> 
>> vivek.ku...@indiqus.com <mailto:vivek.ku...@indiqus.com> 
>> <mailto:vivek.ku...@indiqus.com> <mailto:vivek.ku...@indiqus.com>
>>       www.indiqus.com <http://www.indiqus.com/> 
>> <http://www.indiqus.com/><http://www.indiqus.com <http://www.indiqus.com/> 
>> <http://www.indiqus.com/>> <https://www.indiqus.com/>
>> 
>> 
>> 
>> 
>> On 28-Jul-2023, at 12:07 PM, Carlo Fernandez <cfernan...@alatar.co 
>> <mailto:cfernan...@alatar.co> <mailto:cfernan...@alatar.co>> wrote:
>> 
>> Hi Guys,
>> 
>> I've deployed CloudStack on a vSphere cluster (2 hosts running 7.0.3, 
>> vCenter 7.0.3).
>> 
>> I can deploy instances without issues. However, I've thus far been unable to 
>> start any instance I stop back up.
>> 
>> On vCenter, I can see that once I try to start the instance back up, its 
>> root hard disk disappears. I can re-attach it manually but trying to start 
>> it back up from the CS GUI just makes it disappear again.
>> 
>> I have configured both local and remote storage (NFS, TrueNAS) for primary 
>> storage, and I have remote storage for secondary storage. Both have plenty 
>> of room for the VM.
>> 
>> Please let me know what kind of logs you will need to provide assistance; 
>> I'm new to CS so I'm not sure exactly where to go looking.
>> 
>> 
>> I appreciate your help!
>> 
>> 
>> Thanks,
>> Carlo Fernandez
>> 
>> 
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>> <CS-log-snippet.txt>
> 
> 
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