Gents,

Re-attaching the install ISO solves the issue.

Is this expected behaviour?

Regards,

Carlo.

> On Jul 28, 2023, at 1:58 PM, Carlo Fernandez <cfernan...@alatar.co> wrote:
> 
> Hello,
> 
> I’ve figured out that the disk for the VM that won’t start is named ROOT-37 
> on CloudStack, but it is definitely not named that in vCenter.
> 
> I spun up a VM using the built-in CentOS template, and the root disk was 
> indeed named ROOT-36 on both CloudStack and vCenter. I can stop and start 
> that instance without any issues.
> 
> Furthermore, I notice that when I shut down the VM that won’t start, its 
> network adapter and disk are removed. I also notice that there is an ISO 
> attached to the VM on vCenter, but the attached ISO is NOT the install ISO 
> for the OS.
> 
> If I remove this ISO, and manually re-attach the disk and NIC, the VM will 
> boot back into the OS without issues, and CloudStack will see this and update 
> the VM’s status accordingly. The VNC console continues to work after manually 
> reconfiguring and restarting the VM.
> 
> My guess is that the VM can’t start after being shut down via the CS GUI 
> because when it wants to find the disk again, it can’t find it as it is not 
> named as CS would have expected it to be. This is the conclusion I’ve come to 
> after testing.
> 
> Does anybody have any other guesses/advice? I’ve no idea why vCenter is not 
> naming the disk properly, or if it should even matter. Either way, CloudStack 
> is kind of unusable in this state.
> 
> As I am completely green to CS and the documentation/forums have not provided 
> any clues, I’ve got no idea where to start looking to resolve this issue. Any 
> help or advice would be highly appreciated!
> 
> Regards,
> 
> Carlo Fernandez.
> 
> From: Carlo Fernandez <cfernan...@alatar.co>
> Date: Friday, July 28, 2023 at 3:33 AM
> To: users@cloudstack.apache.org <users@cloudstack.apache.org>
> Subject: Re: Stopped Instances Can’t Start Back Up
> Hi Vivek,
> 
> The VM did have an ISO attached for the initial install as the goal is to 
> create a template, but I removed it once the install was complete.
> 
> I only shut the VM down after the OS had been fully installed.
> 
> I confirmed that the ISO was not attached both in the CS GUI and vCenter.
> 
> I could try re-attaching the ISO?
> 
> Regards,
> 
> Carlo.
> 
>> On Jul 28, 2023, at 3:27 AM, Vivek Kumar <vivek.ku...@indiqus.com.invalid> 
>> wrote:
>> 
>> Do you have ISO attached to this VM ? If yes then can you try to unmount 
>> the ISO from cloudstack GUI and then try to power on ?
>> 
>> 
>> 
>> Vivek Kumar
>> Sr. Manager - Cloud & DevOps
>> TechOps | Indiqus Technologies
>> 
>> vivek.ku...@indiqus.com <mailto:vivek.ku...@indiqus.com>
>>   www.indiqus.com<http://www.indiqus.com> <https://www.indiqus.com/>
>> 
>> 
>> 
>> 
>>>> On 28-Jul-2023, at 3:49 PM, Carlo Fernandez <cfernan...@alatar.co> wrote:
>>> 
>>> Hi Vivek,
>>> 
>>> Strange. My client shows they’re attached.
>>> 
>>> I’ve re-attached them.
>>> 
>>> Thank you again in advance!
>>> 
>>> Regards,
>>> 
>>> Carlo.
>>> 
>>> 
>>>> On Jul 28, 2023, at 3:11 AM, Vivek Kumar <vivek.ku...@indiqus.com.invalid 
>>>> <mailto:vivek.ku...@indiqus.com.invalid>> wrote:
>>> 
>>> I don’t see any logs attached to this mail,
>>> 
>>> 
>>> Vivek Kumar
>>> Sr. Manager - Cloud & DevOps
>>> TechOps | Indiqus Technologies
>>> 
>>> vivek.ku...@indiqus.com <mailto:vivek.ku...@indiqus.com> 
>>> <mailto:vivek.ku...@indiqus.com>
>>>  www.indiqus.com<http://www.indiqus.com> <http://www.indiqus.com/> 
>>> <https://www.indiqus.com/>
>>> 
>>> 
>>> 
>>> 
>>> 
>>>> On 28-Jul-2023, at 1:04 PM, Carlo Fernandez <cfernan...@alatar.co 
>>>> <mailto:cfernan...@alatar.co>> wrote:
>>> 
>>> Hi,
>>> 
>>> My apologies, forgot to include the logs.
>>> 
>>> Attached.
>>> 
>>> Regards,
>>> 
>>> Carlo Fernandez
>>> 
>>> From: Carlo Fernandez <cfernan...@alatar.co 
>>> <mailto:cfernan...@alatar.co><mailto:cfernan...@alatar.co<mailto:cfernan...@alatar.co%3e%3cmailto:cfernan...@alatar.co>>>
>>> Date: Friday, July 28, 2023 at 12:32 AM
>>> To: users@cloudstack.apache.org 
>>> <mailto:users@cloudstack.apache.org><mailto:users@cloudstack.apache.org<mailto:users@cloudstack.apache.org%3e%3cmailto:users@cloudstack.apache.org>>
>>>  <users@cloudstack.apache.org 
>>> <mailto:users@cloudstack.apache.org><mailto:users@cloudstack.apache.org<mailto:users@cloudstack.apache.org%3e%3cmailto:users@cloudstack.apache.org>>>
>>> Subject: Re: Stopped Instances Can’t Start Back Up
>>> 
>>> Hi Vivek,
>>> 
>>> Thanks for your prompt response!
>>> 
>>> The error the GUI shows is “VM-799f45df-2e11-41ca-b866-445c3e7101ce) Unable 
>>> to start a VM [799f45df-2e11-41ca-b866-445c3e7101ce] due to [Unable to 
>>> create a deployment for VM instance 
>>> {"id":35,"instanceName":"i-2-35-VM","type":"User","uuid":"799f45df-2e11-41ca-b866-445c3e7101ce"}].”
>>> 
>>> This is exactly what is shown in the logs. vCenter also shows a log saying 
>>> “ Invalid configuration for device '1'.” Which also shows up in the logs.
>>> 
>>> I am running CloudStack 4.18.0.0 on Ubuntu 22.04 Jammy btw.
>>> 
>>> I have also attached a document with the snippet of logs that show the 
>>> error.
>>> 
>>> Thanks again for your advice and help!
>>> 
>>> Thanks,
>>> 
>>> Carlo Fernandez.
>>> 
>>> From: Vivek Kumar <vivek.ku...@indiqus.com.INVALID 
>>> <mailto:vivek.ku...@indiqus.com.INVALID><mailto:vivek.ku...@indiqus.com.INVALID<mailto:vivek.ku...@indiqus.com.INVALID%3e%3cmailto:vivek.ku...@indiqus.com.INVALID>>>
>>> Date: Thursday, July 27, 2023 at 11:41 PM
>>> To: users@cloudstack.apache.org 
>>> <mailto:users@cloudstack.apache.org><mailto:users@cloudstack.apache.org<mailto:users@cloudstack.apache.org%3e%3cmailto:users@cloudstack.apache.org>>
>>>  <users@cloudstack.apache.org 
>>> <mailto:users@cloudstack.apache.org><mailto:users@cloudstack.apache.org<mailto:users@cloudstack.apache.org%3e%3cmailto:users@cloudstack.apache.org>>>
>>> Subject: Re: Stopped Instances Can’t Start Back Up
>>> Hello,
>>> 
>>> What are you observing in the logs, logs may tell you the exact reason. 
>>> Paste your logs here at the time when you start the instance, then we might 
>>> be able to find the cause.
>>> 
>>> 
>>> 
>>> Vivek Kumar
>>> Sr. Manager - Cloud & DevOps
>>> TechOps | Indiqus Technologies
>>> 
>>> vivek.ku...@indiqus.com <mailto:vivek.ku...@indiqus.com> 
>>> <mailto:vivek.ku...@indiqus.com> <mailto:vivek.ku...@indiqus.com>
>>>      www.indiqus.com<http://www.indiqus.com> <http://www.indiqus.com/> 
>>> <http://www.indiqus.com/><http://www.indiqus.com <http://www.indiqus.com/> 
>>> <http://www.indiqus.com/>> <https://www.indiqus.com/>
>>> 
>>> 
>>> 
>>> 
>>>> On 28-Jul-2023, at 12:07 PM, Carlo Fernandez <cfernan...@alatar.co 
>>>> <mailto:cfernan...@alatar.co> <mailto:cfernan...@alatar.co>> wrote:
>>> 
>>> Hi Guys,
>>> 
>>> I've deployed CloudStack on a vSphere cluster (2 hosts running 7.0.3, 
>>> vCenter 7.0.3).
>>> 
>>> I can deploy instances without issues. However, I've thus far been unable 
>>> to start any instance I stop back up.
>>> 
>>> On vCenter, I can see that once I try to start the instance back up, its 
>>> root hard disk disappears. I can re-attach it manually but trying to start 
>>> it back up from the CS GUI just makes it disappear again.
>>> 
>>> I have configured both local and remote storage (NFS, TrueNAS) for primary 
>>> storage, and I have remote storage for secondary storage. Both have plenty 
>>> of room for the VM.
>>> 
>>> Please let me know what kind of logs you will need to provide assistance; 
>>> I'm new to CS so I'm not sure exactly where to go looking.
>>> 
>>> 
>>> I appreciate your help!
>>> 
>>> 
>>> Thanks,
>>> Carlo Fernandez
>>> 
>>> 
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>>> <CS-log-snippet.txt>
>> 
>> 
>> --
>> This message is intended only for the use of the individual or entity to
>> which it is addressed and may contain confidential and/or privileged
>> information. If you are not the intended recipient, please delete the
>> original message and any copy of it from your computer system. You are
>> hereby notified that any dissemination, distribution or copying of this
>> communication is strictly prohibited unless proper authorization has been
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