Hi Wei, I’m using 4.19.0.1
> Please check the network, server/disk offerings, templates, etc Well, since I just enrolled them from a template, I removed them from the domain account, logged in as the customer (was a new account so I knew the password), and enrolled it exactly the same way as I did on the domain account before moving it. Which worked perfectly fine, so why I wasn’t allowed to move it beats me. -- Jimmy From: Wei ZHOU <ustcweiz...@gmail.com> Date: Tuesday, 23 April 2024 at 13:17 To: users@cloudstack.apache.org <users@cloudstack.apache.org> Subject: Re: Move VM to other account Indeed, this needs to be improved. Which cloudstack version do you use ? Please check the network, server/disk offerings, templates, etc Kind regards, Wei On Tue, Apr 23, 2024 at 12:48 PM Jimmy Huybrechts <ji...@linservers.com> wrote: > > Hi, > > I mentioned it before but again running in the same issue with a different > account.. how to see WHY an account cannot be moved to a different account. > > 2024-04-23 12:34:22,614 ERROR [o.a.c.a.c.a.v.AssignVMCmd] > (qtp1789718525-7698:ctx-b0881a99 ctx-be595b24) (logid:2fe13e1b) Failed to > move vm due to: [Ljava.lang.StackTraceElement;@313bdb0e > 2024-04-23 12:34:22,614 INFO [c.c.a.ApiServer] > (qtp1789718525-7698:ctx-b0881a99 ctx-be595b24) (logid:2fe13e1b) Failed to > move vm due to Account > [{"accountName":"cidX","id":14,"uuid":"6d2dd50e-10c8-4c86-955c-85a6d99140d8"}] > does not have permission to operate with resource > > That error is just plain useless, it’s the same as saying I won’t move but > I’m not telling you why, go find out yourself. > > It has access to the template under shared, it can see the network, I can > even create an instance under that account with exactly the same options and > yet I can’t move it from the domain admin account to a user account because > of that nothing saying entry. > > Above that it does some checks but these are all within limits. > > -- > Jimmy