Hi all, It's very important for me to fix this weird problem - so bear with me on the story so far:
A year ago my mom asked me to advise about a 14" laptop. The only one available at the time, in her price range, had Windows 8.0 pre-installed on it. She hated it right on the get-go, so it wasn't hard to convince her to switch to Ubuntu. I wiped the hard drive and installed Ubuntu 14.04 on it. I used the LibreOffice PPA since version 4.3 and all went well. My mom uses her laptop to write a book, her memoirs. She uses the Microsoft Office 2013 format to save her work because, sadly, her editor uses the dreadful Office Suite... So, a few days ago she sent her current file to her Editor. The editor added some comments in the file and sent it back to her. A few seconds after opening the file, LibreOffice hangs (the window goes dark) and sometimes the whole Desktop Environment (Unity) froze (!) Here is what I tried - without success: - Upgrading to Libreoffice 5.1 (by adding the new PPA: libreoffice/libreoffice-5-1). - Removing older LibreOffice versions (ppa-purge). - Purging LibreOffice and re-installing it (apt-get purge libreoffice*). - Opening the same fie on different computers with different CPUs (her desktop computer also runs Ubuntu 14.04 after an automatic upgrade to Windows 10 annoyed her too :-) As I mentioned, none of these steps worked. It is *very* important for me to make it work! - Any tips? - Maybe tweaking some configuration options? - Telling her Editor to save the fie in a different format? I wish I could switch her Editor to LibreOffice too, but I get the feeling she's not that open minded as my mom. It took her to days to tell me which version of Microsoft Office she uses... Thank you for your help, Amichai. -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted