hi. does she make any change in her libreoffice options? which version of libreoffice does she use before 5.1? and also its useful to uncheck these two options as i know. go to tools, options, view, and uncheck Use hardware acceleration and Use OpenGL for all rendering (on restart). hope thats help.
On 2/21/16, Amichai Rotman <amic...@iglu.org.il> wrote: > Hi all, > > It's very important for me to fix this weird problem - so bear with me on > the story so far: > > A year ago my mom asked me to advise about a 14" laptop. The only one > available at the time, in her price range, had Windows 8.0 pre-installed on > it. She hated it right on the get-go, so it wasn't hard to convince her to > switch to Ubuntu. I wiped the hard drive and installed Ubuntu 14.04 on it. > I used the LibreOffice PPA since version 4.3 and all went well. > > My mom uses her laptop to write a book, her memoirs. She uses the Microsoft > Office 2013 format to save her work because, sadly, her editor uses the > dreadful Office Suite... > > So, a few days ago she sent her current file to her Editor. The editor > added some comments in the file and sent it back to her. A few seconds > after opening the file, LibreOffice hangs (the window goes dark) and > sometimes the whole Desktop Environment (Unity) froze (!) > > Here is what I tried - without success: > > > - Upgrading to Libreoffice 5.1 (by adding the new PPA: > libreoffice/libreoffice-5-1). > - Removing older LibreOffice versions (ppa-purge). > - Purging LibreOffice and re-installing it (apt-get purge libreoffice*). > - Opening the same fie on different computers with different CPUs (her > desktop computer also runs Ubuntu 14.04 after an automatic upgrade to > Windows 10 annoyed her too :-) > > As I mentioned, none of these steps worked. It is *very* important for me > to make it work! > > > - Any tips? > - Maybe tweaking some configuration options? > - Telling her Editor to save the fie in a different format? > > I wish I could switch her Editor to LibreOffice too, but I get the feeling > she's not that open minded as my mom. It took her to days to tell me which > version of Microsoft Office she uses... > > Thank you for your help, > > Amichai. > > -- > To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org > Problems? > http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ > Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette > List archive: http://listarchives.libreoffice.org/global/users/ > All messages sent to this list will be publicly archived and cannot be > deleted > -- O people! there has come to you indeed an admonition from your Lord and a healing for what is in the breasts and a guidance and a mercy for the believers. Say: In the grace of Allah and in His mercy-- in that they should rejoice; it is better than that which they gather. holy quran, chapter 10 verses 57 and 58. please visit al-islam.org -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
