Adam Bujdoso wrote:
Dear Group,
I have a problem for which I am hoping to get some help from you.
I am trying to open an encrypted Calc ods file with some quite important
data in it, however, when I type in the password after being prompted to
do so, I get an error message "The file is corrupt and therefore cannot be
opened. LibreOffice can try to repair the file."
When I press 'Yes' to repair the file, nothing really happens, the file
still doesn't open, and next time I try to open the file, I get the same
error message.
Could you please help me fix this somehow? As mentioned this file contains
some important data.
It may seem like a silly question, but are you absolutely certain you're
entering the correct password? I'm not sure whether LibreOffice can tell
the difference between a corrupted file and one which has been decrypted
with the wrong password.
If you're typing the password, make sure you haven't got caps lock on
(and if using a laptop keyboard, make sure num lock isn't on either),
and that you're definitely typing it correctly. Also check that the
keyboard is configured correctly for any punctuation characters, e.g.
Shift+2 is a double-quote (") on a UK keyboard but an at-sign (@) on an
American keyboard; if the keyboard isn't configured correctly, you could
think you're typing a double-quote, but the software might get an at-sign.
If you're copying the password (e.g. from an email) make sure you're not
accidentally copying extra spaces at the beginning or end. Some
applications automatically include spaces around a word. Also check
whether or not any punctuation around the password is part of the
password - e.g. if you have an email saying "The password is
Password1.", check whether or not the full-stop is part of the password.
I had that once trying to log into a web site with an initial default
password - I thought the full-stop was the end of the sentence telling
me what the password was, but it turned out it was part of the password!
Mark.
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