Hi,

You don’t need to purchase LibreOffice from Amazon to use it. It is much
more preferable to download it for free from the official website:

https://www.libreoffice.org/download/

Perhaps if you try the latest version (26.2.4) from there it will fix
your issues with opening saved files.

Regards,
– Neil

Liping Chen <[email protected]> writes:

> To Whom It May Concern,
>
> Good evening!
>
> I purchased LibreOffice last year from Amazon. This afternoon*, it was
> updated to version 24.8.* After the update,* I cannot open my saved files*.
>
> I would very much appreciate it if you would resolve this issue at your
> earliest convenience.
>
> Thank you very much for all your time and help.
>
> All the best,
> Liping Chen
>
>
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