Good morning/afternoon Neil, Thank you very much for your response and the website for download. I did not know that LibreOffice is free. I will try to download it this afternoon.
The reason that I sent you Microsoft one-time code was because yesterday after I had the problem, I requested help. What I received was the one-time code from Microsoft, which did not work. I thought your company has some kind of connection with Microsoft. The truth is that I chose to use LibreOffice for being away from Microsoft. It seems that someone who is selling LibreOffice on Amazon might have a connection with Microsoft. Thank you very much for all your time and help. All the best, Liping Sent from my iPhone On Jul 2, 2026, at 6:13 AM, Neil Roberts <[email protected]> wrote: Hi, You don’t need to purchase LibreOffice from Amazon to use it. It is much more preferable to download it for free from the official website: https://www.libreoffice.org/download/ Perhaps if you try the latest version (26.2.4) from there it will fix your issues with opening saved files. Regards, – Neil Liping Chen <[email protected]> writes: To Whom It May Concern, Good evening! I purchased LibreOffice last year from Amazon. This afternoon*, it was updated to version 24.8.* After the update,* I cannot open my saved files*. I would very much appreciate it if you would resolve this issue at your earliest convenience. Thank you very much for all your time and help. All the best, Liping Chen ---------- Forwarded message --------- From: Microsoft account team < [email protected]> Date: Wed, Jul 1, 2026 at 5:55 PM Subject: Your single-use code To: <[email protected]> Hi [email protected], We received your request for a single-use code to use with your Microsoft account. Your single-use code is: 244437 Only enter this code on an official website or app. Don't share it with anyone. We'll never ask for it outside an official platform. Thanks, The Microsoft account team Privacy Statement: https://go.microsoft.com/fwlink/?LinkId=521839 Microsoft Corporation, One Microsoft Way, Redmond, WA 98052 -- To unsubscribe e-mail to: [email protected] Problems? https://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: https://wiki.documentfoundation.org/Netiquette List archive: https://listarchives.libreoffice.org/global/users/ Privacy Policy: https://www.documentfoundation.org/privacy -- To unsubscribe e-mail to: [email protected] Problems? https://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: https://wiki.documentfoundation.org/Netiquette List archive: https://listarchives.libreoffice.org/global/users/ Privacy Policy: https://www.documentfoundation.org/privacy
