Greg, they are using windows.

On Thu, Jun 8, 2023 at 9:40 PM Gregory Kuzmicki <gregory.kuzmi...@gmail.com>
wrote:

> On that note, to verify if it is indeed a permissions issue, you may
> troubleshoot by granting all permissions to all users.
>
> Function: CHMOD
>
> If access proceeds as desired then you can at least be certain it is a
> permissions issue; then revert back to your policies and make note one by
> one to determine which user(s) are preventing desired access functionality.
> If still access proceeds undesired, we can possibly rule out the
> permissions issue.
>
>
> Greg
>
> On Thursday, June 8, 2023, Frank Gingras <thu...@apache.org> wrote:
>
>> You would want to attempt to reach that path while connected as that
>> user. Any error would prevent you from reading the directory.
>>
>> On Wed, Jun 7, 2023 at 8:22 PM Ravi Chandra <r...@zensys.com> wrote:
>>
>>> Can we have an idea what type of permission issue please.
>>>
>>> Zentech Innovation Private Limited
>>> M Ravi Chandra
>>>
>>> On Wed, 7 Jun 2023 at 23:45, Frank Gingras
>>> <thu...@apache.org> wrote:
>>> As Eric said, the only reason left is a permissions issue, which results
>>> in that error.
>>>
>>> On Wed, Jun 7, 2023 at 11:54 AM Ravi Chandra <r...@zensys.com> wrote:
>>>
>>>
>>> Please find the config and the path in which we are using the network
>>> path. Please let us know is any changes in the config file, and also find
>>> the config file for reference.
>>>
>>> [image: Inline image]
>>>
>>>
>>>
>>> Warm Regards,
>>> M Ravi Chandra.
>>> *Zentech Innovations Private Limited*
>>>
>>>
>>> On Wednesday, June 7, 2023 at 07:24:11 PM GMT+5:30, Frank Gingras <
>>> thu...@apache.org> wrote:
>>>
>>>
>>> Can you show the updated configuration? It's very difficult to see what
>>> you did otherwise.
>>>
>>> On Wed, Jun 7, 2023 at 9:50 AM Ravi Chandra <r...@zensys.com> wrote:
>>>
>>> We already mapped the network drive(NAS). Then also we are facing the
>>> same problem. But able to run within Commandline.
>>>
>>>
>>> Warm Regards,
>>> M Ravi Chandra.
>>> *Zentech Innovations Private Limited*
>>>
>>> On Wednesday, June 7, 2023 at 07:12:49 PM GMT+5:30, Frank Gingras <
>>> thu...@apache.org> wrote:
>>>
>>>
>>> Try mapping the path to a network letter in windows.
>>>
>>> On Wed, Jun 7, 2023 at 1:48 AM Ravi Chandra <r...@zensys.com> wrote:
>>>
>>> Hi,
>>>
>>> But when we run the 'httpd.exe' on CMD it works without any error and we
>>> are able to access files that exist within the path (No changes in the path
>>> format "\\\\10.12.30.50\\COMTRACK01\\Comtrack_processing_root").
>>>
>>> Whereas we run with service we are getting the path invalid error.
>>>
>>> Yes, we have tried with both symbols as mentioned in the below mail then
>>> also we are facing the same issue.
>>>
>>>
>>> Warm Regards,
>>> M Ravi Chandra.
>>> *Zentech Innovations Private Limited*
>>>
>>> On Tuesday, June 6, 2023 at 07:18:41 PM GMT+5:30, Frank Gingras <
>>> thu...@apache.org> wrote:
>>>
>>>
>>> Try a few things:
>>>
>>> 1) Don't escape the \'s in the path
>>> 2) Use / instead of \
>>> 3) map the network path to a drive letter in windows.
>>>
>>>
>>>
>>> On Tue, Jun 6, 2023 at 5:34 AM Ravi Chandra <r...@zensys.com> wrote:
>>>
>>> Hi,
>>>
>>>    We are using the Apache2.4.57 version on one of the servers. Here we
>>> have facing an issue when we add the external drive to the config file.
>>> Kindly find the below error message which we found in the EventViewer.
>>>
>>> The Apache service named reported the following error:
>>> >>> Ah00526: Syntax error on the line 406 of c:/Apache24/conf/httpd.conf
>>>
>>>
>>> The Apache service named reported the following error:
>>> >>> <Directory "\\\\10.12.30.50\\COMTRACK01\\Comtrack_processing_root">
>>> path is invalid.
>>>
>>>
>>> Warm Regards,
>>> M Ravi Chandra.
>>> *Zentech Innovations Private Limited*
>>>
>>>
>>>
>>>
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>>
>>
>
> --
> Sent from my iPhone
>

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