On 21-11-17 20:42, de Longpre, Dale via Users wrote:
As far as I can tell this just started to happen today. I thought no
emails were being encrypted (all domain based or subject triggers)
but it appears some are going through. All of the certificates for
domain xyzzy.com come from the same place and when I look at them
they all seem to be valid and similar. How can I tell why it isn't
selecting a certificate? I have sent emails to these people in the
past and it has worked.
Can you check the following:
1. Open certificates view
2. filter on email address for which the system reports there is no
valid certificate (but there should be)
3. Check if the found certificates are valid, i.e., shown with a white
background. If the background is gray or red, click on the subject field
to view the certificate details.
Kind regards,
Martijn Brinkers
21 Nov 2017 08:42:33 | INFO There are valid S/MIME encryption
certificates for the recipient(s); MailID:
cbb2820b-75a5-4c00-9ddf-8eda62aea341; Recipients:
[tim.t...@us.xyzzy.com]
(mitm.application.djigzo.james.mailets.Default) [Spool Thread #3]
21 Nov 2017 09:09:41 | INFO There are no valid S/MIME encryption
certificates for the recipient(s); MailID:
e13bd596-ed8d-49e4-a99f-9027d26aec96; Recipients:
[keyserv...@de.xyzzy.com];
(mitm.application.djigzo.james.mailets.Log) [Spool Thread #0]
21 Nov 2017 09:14:01 | INFO There are no valid S/MIME encryption
certificates for the recipient(s); MailID:
f2a3e321-ecc7-4746-aa45-0363872a10be; Recipients:
[rb.trustcen...@de.xyzzy.com];
(mitm.application.djigzo.james.mailets.Log) [Spool Thread #1]
21 Nov 2017 10:05:26 | INFO There are no valid S/MIME encryption
certificates for the recipient(s); MailID:
18462f58-9ffb-45cc-8d87-1bea8aa23270; Recipients:
[manny....@us.xyzzy.com]; (mitm.application.djigzo.james.mailets.Log)
[Spool Thread #3]
21 Nov 2017 11:44:38 | INFO There are no valid S/MIME encryption
certificates for the recipient(s); MailID:
ba0c27df-02e7-452b-8545-6abc87df205f; Recipients:
[manny....@us.xyzzy.com]; (mitm.application.djigzo.james.mailets.Log)
[Spool Thread #0]
21 Nov 2017 13:30:58 | INFO There are valid S/MIME encryption
certificates for the recipient(s); MailID:
5d6fc5f7-c259-4ee0-8ef7-a3d7cfad4c4b; Recipients:
[sar....@us.xyzzy.com]
(mitm.application.djigzo.james.mailets.Default) [Spool Thread #3]
21 Nov 2017 14:07:45 | INFO There are no valid S/MIME encryption
certificates for the recipient(s); MailID:
c237b9f6-36bc-412c-a3c4-406d261b19fe; Recipients: [d...@howdy.com];
(mitm.application.djigzo.james.mailets.Log) [Spool Thread #2]
21 Nov 2017 14:08:12 | INFO There are no valid S/MIME encryption
certificates for the recipient(s); MailID:
9bebe358-6597-4819-b0e2-1aef3e01a3e3; Recipients: [d...@howdy.com];
(mitm.application.djigzo.james.mailets.Log) [Spool Thread #3]
21 Nov 2017 14:12:26 | INFO There are no valid S/MIME encryption
certificates for the recipient(s); MailID:
54f21d50-bcf0-47d9-9e16-1e2cf8bdff5c; Recipients: [d...@howdy.com];
(mitm.application.djigzo.james.mailets.Log) [Spool Thread #2]
Thanks,
Dale
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