On 1/22/26 2:34 PM, Stephen Morris wrote:
[snip]
All I have on my desktop is Fedora-42, Gnome, and wine. It is not dual-
or multi- boot. No other desktop environments. My monitors are 4k.
After submitting a bug to Leawo, the support person tells me to launch
the player this way:
- - - - - -
Please kindly try launching the app as an administrator.
If it does not work, please kindly submit new log files.
(Keep Win＋R on the keyboard pressed or click Start>Run, input
%appdata%/Leawo/Blu-ray Player and click OK, then pack all log files to us)
- - - - - -
How do I do that? I see nothing in the wine things. I have not seen
anything in Wine's web site or anywhere else on the web suggesting how
to launch an application as Leawo's support suggests. I have seen on
the web to never run wine (or a wine application) from a Linux root or
admin account.
For context, I've put the whole body of the message from Leawo support's
message below.
= = = = = =
Hello,
Thank you for the reply.
Please kindly try launching the app as an administrator.
If it does not work, please kindly submit new log files.
(Keep Win＋R on the keyboard pressed or click Start>Run, input
%appdata%/Leawo/Blu-ray Player and click OK, then pack all log files to us)
Any other questions, feel free to contact us.
Coral
Sincerely,
Leawo Support Team
http://www.leawo.org/support/
------------------ Original ------------------
From: [private]
Date: Thu, Jan 22, 2026 10:08 AM
To: "support"<[email protected]>;
Subject: Re: player crashes when trying to play blu-ray (not UHD) movies.
1.
Using the blu-ray movie that Fedora's (Linux) VLC player does properly
play, I tried what you suggested. When I double click the movie title
in the playlist, I get a message box that says:
- - - - - -
Code: 0
Sorry, an error occurred while loading.
Please try it again with authorization from administrator.
The software will update automatically once we solve the problem.
Please inform us via https://www.leawo.org/support/tech-support.html,
we'll inform you the new version once updated.
- - - - - -
I have no idea how to "try it again with authorization from
administrator". I do not know of an administrator in wine.
2.
I ejected and re-inserted the disc.
I launched the player in wine.
I turned on the "Skip Blu-ray disc menu".
I clicked the movie title under the "Play" button.
Nothing happens for a few seconds; then the player disappears (crashes),
just like yesterday.
What I assume to be the log file is attached.
On 1/20/26 10:50 PM, support wrote:
> Hello,
>
> Thanks for the feedback.
>
> Please go Player Settings>DVD/Bluray to check Skip Bluray Disc Menu and
> replay.
>
> You can simply double-click the title in the playlist to play.
> If that doesn't work, please submit new log files, thank you.
>
> Any other questions, feel free to contact us.
>
> Coral
> Sincerely,
> Leawo Support Team
> http://www.leawo.org/support/ <http://www.leawo.org/support/>
>
> *From:* [private]
> *Date:* 2026-01-21 13:13
> *To:* support <mailto:[email protected]>
> *Subject:* player crashes when trying to play blu-ray (not UHD)
movies.
> When I try to play blu-ray (not UHD) movies, the player crashes.
That
> is, it simply disappears, no warnings or error messages. I also
cannot
> find any logs.
> DVD movies play fine.
> This player was installed today.
> I'm playing on wine, set to windows-11.
> This wine was installed today, on a Fedora-42 workstation desktop.
> In addition to fixing this or telling me how to play blu-ray
movies (I
> did follow the user's guide), please also tell me where the logs are!
>
= = = = = =
(the end)
--
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