Linda - Writing '%AppData%' is meant to be instead of specifying 'C:\Users\username\AppData'.
I think that 'OO Software > OO ShutUp10' is related to 'O&O ShutUp10', some kind of privacy tool. I think the OpenOffice folder that you're looking for may be in AppData\Roaming\, not in AppData\Local\. - Robert ________________________________ From: Linda Hull <chalcedony6...@gmail.com> Sent: August 12, 2023 03:13 To: users@openoffice.apache.org <users@openoffice.apache.org> Subject: Open Office crashes immediately after it loads the pages. Open Office crashes immediately after it loads the pages. I'm not 100% positive that this is only an Open Office problem. I'm running Windows 10 and this is Open Office 4.1.13. My desktop computer was refusing to load the Start menu, so I rebooted it. It froze and didn't do anything for about 45 minutes. I hit the power button and restarted it again. It restarted and ran updates. My friends advised me to run a check and fix program. SFC whic is System File Checker > sfc /scannow. It came up with a list of things that were wrong, but it said it fixed everything. Then, when I tried to start Open Office, it loaded fine and opened the pages and then crashed! It's done it over and over. I've heard two possiblities. One is a hardware problem, but the computer seems fine and is running on an SSD. The other is resetting the Open Office User profile. I had problems with that. I don't think my computer matches the description in the directions. Or maybe I just can't see it. (I'm a little bit visually impaired.) I couldn't make this work: https://forum.openoffice.org/en/forum/viewtopic.php?f=74&t=99158 "Make sure you include the percent signs before and after. %AppData%" Isn't AppData the same in > This PC > Local Disk(C:) > Users > MyUser > AppData > Local .. In Local, I have: OO Software > OO ShutUp10 I really do need OpenOffice for some important documents. Help please? Linda