Robert,

Thank you. That helped a lot. I had looked in Roaming and didn't see it,
but maybe because it was all white. My File Manager is dark background.

I have renamed OpenOffice to OpenOffice.old and opened it, and it didn't
crash. I didn't have many settings, so I'm not going to stress over it.
I'll have to find the files I had open, but that's another issue.

Thank you for providing me with information relevant to Open Office. I love
to be able to ask questions and get information from this terrific,
supportive, mail list.

Linda

On Sat, Aug 12, 2023 at 9:21 AM W. Robert J. Funnell, Prof. <
robert.funn...@mcgill.ca> wrote:

> Linda -
>
> Writing '%AppData%' is meant to be instead of specifying 'C:\Users\
> *username*\AppData'.
>
> I think that 'OO Software > OO ShutUp10' is related to 'O&O ShutUp10',
> some kind of privacy tool. I think the OpenOffice folder that you're
> looking for may be in AppData\Roaming\, not in AppData\Local\.
>
> - Robert
>
> ------------------------------
> *From:* Linda Hull <chalcedony6...@gmail.com>
> *Sent:* August 12, 2023 03:13
> *To:* users@openoffice.apache.org <users@openoffice.apache.org>
> *Subject:* Open Office crashes immediately after it loads the pages.
>
> Open Office crashes immediately after it loads the pages.
> I'm not 100% positive that this is only an Open Office problem. I'm running
> Windows 10 and this is Open Office 4.1.13.
>
> My desktop computer was refusing to load the Start menu, so I rebooted it.
> It froze and didn't do anything for about 45 minutes. I hit the power
> button and restarted it again. It restarted and ran updates. My friends
> advised me to run a check and fix program. SFC whic is System File Checker
> > sfc /scannow. It came up with a list of things that were wrong, but it
> said it fixed everything. Then, when I tried to start Open Office, it
> loaded fine and opened the pages and then crashed! It's done it over and
> over.
>
> I've heard two possiblities. One is a hardware problem, but the computer
> seems fine and is running on an SSD.
>
> The other is resetting the Open Office User profile. I had problems with
> that. I don't think my computer matches the description in the directions.
> Or maybe I just can't see it. (I'm a little bit visually impaired.) I
> couldn't make this work:
>
> https://forum.openoffice.org/en/forum/viewtopic.php?f=74&t=99158
> "Make sure you include the percent signs before and after.
> %AppData%"
>
> Isn't AppData the same in >  This PC > Local Disk(C:) > Users > MyUser >
> AppData > Local .. In Local, I have: OO Software > OO ShutUp10
>
> I really do need OpenOffice for some important documents.
>
> Help please?
>
> Linda
>

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