On Nov 1, 2008, at 09:49 , gary DeSoto wrote:

We've had your program on our mac for several days and had good luck with it. All of a sudden, I can't open it. The logo is on the desktop but when I click on it, everything (on the desktop) disappears! There is another one on the vertical desk top that will bring up the small screen with the logo (open), read me, application signs, but I still can't get the program to open. I've tried uninstalling then reinstalling the entire program, but nothing changed. I've spent hours on this and have gotten nowhere. Please help!

I'm sorry, but we can troubleshoot much more effectively if you provide details such as:

1) which version of OpenOffice you're using
2) which version of OS X you're using
3) what happened shortly before OpenOffice stopped working [for instance, did you recently apply any Software Updates from Apple?]

As a courtesy I have sent a copy of this reply to you as well as to the mailing list. Do not reply to me personally but just to the list at <[email protected]>.

Since you are not subscribed to this list you may not see all the replies to your query. To subscribe send an email to <users- [EMAIL PROTECTED]>


--
Using a rusty Amiga 4000T, a shiny PowerMac G5, & a homebuilt Ubuntu box

"Maybe ... bond investors won't let rates go too high, since that will lead to lower rates." Actual comment on cnn.com!

---------------------------------------------------------------------
To unsubscribe, e-mail: [EMAIL PROTECTED]
For additional commands, e-mail: [EMAIL PROTECTED]

Reply via email to