On Sat, Feb 7, 2009 at 2:45 PM, Jo Davis <[email protected]> wrote: > Briefly, I have Writer on my computer, given to me by daughters at > Christmas 2007. Since then, I have dutifully "invited" updates/downloads > from time to time as the "pop-ups" asking to do so appeared. On my desk top > are two icons for upgrade-downloads that I presumed to be completed. Today I > tried to open my Writer program but neither of these links took me to the > customary letter window. Opening the "Properties" link, I could not find > any information on the product, only repeated entries of " Created: Today, > February 07. 2009. 4 hours ago" the same line exactly for Modified: and > Accessed: Almost identical information appeared on the same General tab > for the other icon on my desktop. The variation was today. February07.2009, > 13 hours ago. >
Jo, If I understand your difficulty, you are no longer able to open Writer. My suggestions, written as if you are using Windows XP (Vista is similar), are as follows... Find out if Writer is still installed (it should be - the installation/update programs, if they run successfully, will leave Writer installed at the end of their process) To look for Writer open the "Start" menu, then the "All Programs" submenu and finally the "OpenOffice.org" folder. The OpenOffice.org folder should have an entry for Writer. If it does, click the entry and see if Writer opens. If Writer opens then it is installed and working. If you wish to have the Writer icon appear on your desktop right-click the icon in the menu, select the "Send To" option, then select the "Desktop (create shortcut)" option. A new icon will be on your desktop that can be double-clicked to start Writer. If there is no Writer item in the menu, Writer doesn't open after the menu item is clicked or there is no OpenOffice.org folder on the menu then OpenOffice.org may not be installed or the installation may be corrupted. In this case download OpenOffice and reinstall. To download and reinstall... Go to the OpenOffice home page, www.openoffice.org, and download the program by clicking the download links. Once the file is downloaded, double-click the downloaded file to start the installation. After installation is complete OpenOffice should again be ready for you to use. NOTE: installation will not place icons to start the program on your desktop. The icons are created in the menu.
