--------------------------------------------------
From: "Barbara Duprey" <b...@onr.com>
Sent: Friday, May 14, 2010 9:00 PM
To: <users@openoffice.org>
Subject: Re: [users] OT: What is Bottom Posting?/TSteel
Thomas Steel wrote:
From: "Barbara Duprey" <b...@onr.com>
Sent: Friday, May 14, 2010 3:26 PM
To: <users@openoffice.org>
Subject: Re: [users] OT: What is Bottom Posting?/TSteel
Thomas Steel wrote:
<snip>
I am now frantic. If I type 'setup.exe' in the Search box, it just
gives me a list of e-mails to or from this help-site. I did re-install
OOo & it is on my desktop. But the only result of re-downloading has
been to make the later version of my affected file unopenable in just
the same way. TS
It sounds as if you're using your e-mail program's search, not the one
that comes from the Start menu. In any case, your best bet now is
probably to completely uninstall OOo; apparently something that is
retained across a reinstall is causing the problem, though it doesn't
sound like a user profile issue (the most common cause of such
difficulties). Leave the downloaded file on your desktop (or wherever),
make sure there is no soffice.bin process running, and go through the
Start > Control Panel, Programs-Uninstall a program, and find
OpenOffice.org. This time, select the Uninstall button. If the unpacked
installation files are still there after that uninstall completes,
delete them -- I think they should have been found and deleted, but I'm
not making assumptions at this point! Same for any OOo folders in
Program Files or your Startup menu. You might also want to use a
registry cleanup package like CCleaner
(www.piriform.com/ccleaner/download) to remove any other lingering
traces, if any exist.
After the uninstall has been completed, restart your system, then use
the downloaded file again to install a completely clean copy.
If that doesn't work, I'm stumped. You can send us a small example file
that gives you the problem (ODF attachments generally make it to the
list, or you can put it on a website and tell us where it is). If it has
the same problem for somebody else, we can generate an issue in the
problem tracking system to get the developers involved in the analysis.
Before I attempt the uninstall you recommend, can you assure me that it
won't delete my files?
The files you create with OOo are not affected by any uninstall/reinstall
actions unless you have purposely stored them in the same folders as the
programs themselves -- and this would never happen unless you forced it.
The files you create are either in "My Documents" or in a folder you
specify when you save (for example one that you have created for a
particular project, person, or type of file). You could only get into
trouble if you purposely changed the default path for file saving, or
explicitly saved, to a folder created by OOo for its own use.
And can you explain why I can open files if I go via the blue desktop
icon & then 'Open a file', but I can't open anything either thro the
desktop shortcuts or through the Windows document library?
I think what you're describing here is that the Windows file associations
for the filetypes are not set to let it automatically find a program to
execute when you double-click a file's icon -- either that, or the files
were saved without an extension, such as .ods for an ODF spreadsheet (you
should always make sure that the option to automatically save the
extension is selected). Make sure the files you are trying to open have
their extensions, then right click on one of them Choose Open With, and
browse under Program Files to the right OOo program (e.g., swriter.exe for
.doc, .docx, or .odt files). Select the option to always use this program
for this kind of file. You should only have to do this once for each
extension.
(This of course is a new problem following my reinstall attempt). This is
a new computer (replacing a stolen one): it uses Windows 7, which is new
to me. Obviously I did a new installation of OOo when I began & it seemed
to work OK until last weekend's sudden blockage of a file. TS
Yes, apparently something got seriously damaged somehow -- wish we knew
what caused the problem! Anyway, hopefully you'll be OK now.
Well, I don't know about OK. I can now find a roundabout way of opening all
my files, except the one which was the problem in the first place. It's
hardly progress! I do wonder whether OOo is simply too complex for me. TS
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