What are the specifications of the computer (Intel? MAC? 32-bit? 64bit? Operating System? Version? Patches up-to-date?) What was the error message(s) received/observed? What is the CURRENT OOo you are running? You realize that you can download the latest version and install it?
>>> On 09/20/2011 at 00:42, <msjackson_2...@yahoo.com> wrote: Hello, Let me start by saying, I am very disappointed in this program suite. OpenOffice came with my computer when I bought it from a refurb store. I have tried several times to update OO, since last year! Today when I took a chance to try it again, it downloaded the file just for it to give me some .msi error and roll back I guess to the previous version. Now I am jumping through hoops just to get support with you all. I looked on Oracle no straight forward answer, (I do not know how I got their by the way, I did not even know OpenOffice was under Oracle)Then when I finally was able to get to the OpenOffice website, that for some reason would never load. I try to register cannot get in or I have a username and password but it takes me to another site and knocks me out. I do not have time for this, can you just send me a CD? Thank you, Janeen Jackson =========================== TxDOT wants to encourage football fans to enjoy the big game, but to be responsible when it comes to game day drinking. Know when to Pass up that drink or Pass off your keys to a designated sober receiver. Dont Drink and Drive. www.txdot.gov/safety/drink.htm -- ----------------------------------------------------------------- To unsubscribe send email to users-unsubscr...@openoffice.org For additional commands send email to sy...@openoffice.org with Subject: help
