Good day!
We are a company engaged in CAD operations and we have been using the OpenOffice suite version 2.0 for our other office related tasks like word processing.
We recently encountered a problem with the said suite. One problem is that when the PC's of one of our sections is disconnected from the network, they cannot use any of the OpenOffice suite. The other problem is that when the other computers try to print, they encounter an error and OpenOffice does not start anymore. We had to re-install OpenOffice again to fix the problem.
The setup of our network is like this. We have around 30 PC's on the network the configurations of each is for CAD applications. These are Pentium 4 systems ranging from 2.6GHz to 3.0GHz with 128MB 128-bit GForce graphic cards. All RAM's are 1GHz and most boards are ASUS brand. The computers are
connected via D-Link router. We have 3 printers connected to the network via D-Link DP-300U Printer Server. The printers are HP DeskJet 1180C, HP DesignJet 70 and EPSON EPL-6200L.
The problem began when we acquired the HP DesignJet 70 printer and connected it to the network. Sometimes when we tried to print with any of the printers, we encounter the same error with the OpenOffice and we cannot use the software anymore until we re-install it all over again. It kept on displaying the Recovery Page but the application does not start even when we tried to recover.
We hope you could help us regarding this matter because this problem takes away precious time from our daily operations. In return, we also hope that this report will be beneficial to you as this may be a unique bug in the code of OpenOffice suite thus contributing to the improvement of the application.
We are attaching the error report generated by Openffice with this email. Thank you very much and we will appreciate your response on this matter.
Regards,
NDE Digi-tech, Inc.
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