Palmer Pattison wrote: > Guy, > > Never got the splash screen. > > Already tried removing OO.o by removing it from the Applications > folder and > reinstalling it. Are there any other user or system files I need to > delete > in order to completely uninstall the program? > > I will try starting OO.o by opening an associated file, and let you > know if > it works. > > Thanks, > Palmer > [Deleted other information]
Ok. You did part one of two. You also need to remove the user files from the /Users/<username>/Library/Application Support folder. Replace <username> with the user name as Mac OS X knows it. They are in the OpenOffice.org 2.0 folder. Drag this folder to the trash. Also, you may need to do the following if you ever installed OpenOffice.org 2.0.2 or lower. Go to the Applications folder then the Utilities folder and start the Terminal program. Type in ls -l .openoffice.org and ls -l .openoffice.org2 If either of these two exist (and they should be directories [drwxr-x---]) please use the following command to remove them as they are not needed with OpenOffice.org 2.0.3 and 2.0.4: rm -rf .openoffice.org and/or rm -rf .openoffice.org2 type in exit and then quit the Terminal program. Also, I want to check your X11 installation before we go through the OpenOffice.org installation, yet one more time.... Open the Applications folder and then the Utilities folder. Click on the X11 item. A xterm window should open. If it does not, click on the Applications and then Terminal item. If this does not work, it would be very prudent to re-install X11 at this point. It is not possible to just drag the X11 item to the trash in order to delete X11 as there is much more to installing it. To re-install X11, you must be an adminstrative user, that is a user with system administrative rights. Open the MacIntosh HD item from the Desktop and then open the Library folder. Next open the Receipts folder and then drag the X11user.pkg item to the trash. This will allow Mac OS X to re-install X11 using the procedure you first used to install X11. Since you are using Mac OS X 10.4 (Tiger), you MUST install X11 from the Installation Media that was used to install Mac OS X, be it the system installation disks or the Tiger upgrade disks. You should insert the first disk of the disk set and wait for the installation screen to appear and then select Optional Package Installation. From this, select X11 User Package ONLY to install and then select install. Do not USE or do anything to your Mac until the installation procedure completes. This includes using the Internet. Once the procedure completes, try to use X11 again. It should work this time. Click on the original .dmg file and then drag-n-drop the OpenOffice.org 2.0 item to the Applications folder. Start the OpenOffice.org 2.0 program and you should be greeted with a dialog asking if you want to use system fonts. James McKenzie --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
