On Friday, December 08, 2006 10:28 AM [GMT+1=CET], William Birchall
<[EMAIL PROTECTED]> wrote:
Harold
Thanks for your email but I am sorry to say that the instructions are
beyond me. I followed the link and Firefox browser instructions only
to find that the Firefox extension does not work for Firefox 2.0.
When I clicked on the link to download 'OpenOffice.org archive file
download' for XP, I could not see any download. What precisely should
I download as it is not clear to me.
Regards
Bill Birchall
On 12/7/06, Harold Fuchs <[EMAIL PROTECTED]> wrote:
On Thursday, December 07, 2006 3:18 PM [GMT+1=CET], William Birchall
<[EMAIL PROTECTED]> wrote:
I have been using Open Office successfully, for some time. However
just recently it would not fully load. I then downloaded the latest
version and tried to uninstall the earlier one. I am received the
following message when trying to uninstall/install the program:-
'This installation package could not be opened. Verify that the
package exists and that you can access it, or contact the
application vendor to verify that this is a valid Window Installer
Package'
I have tried to download Windows Installer Cleanup Utility only to
get the same message!! I desperately need some help as not being
able to use Open Office is critical to me.
I should note that I have downloaded and installed the latest
Windows Installer Redistributables but the problem persists.I use
Windows XP Home. I have tried to use 'scannow sfc' but still no
success.Help please as currently not being able to utilise
OpenOffice is adversely affecting my productivity.
Bill Birchall
First you need to check if the file you downloaded is corrupt. Go to
http://download.openoffice.org/2.0.4/md5sums.html and click
"Instructions for using md5sums". This will direct you to download
and run a program that will calculate an alphanumeric value based on
your downloaded OpenOffice file. Compare the result to the value for
*your* file in the list on the page I just mentioned. If they are
equal then your download file is OK. If not, then the file is
corrupt and you should try again - don't forget to check the new
file also ;-)
Where did you get the download? For English it should have come from
http://download.openoffice.org/2.0.4/index.html. Otherwise from the
relevant page linked to from
http://projects.openoffice.org/native-lang.html.
If the file is OK, try disconnecting from the internet and then (and
only then) deactivating your antivirus (AV) and firewall software
before trying the installation again. AV software particularly often
interferes with program installation, not just for OOo. Don't
reconnect to the net till both AV and firewall are running properly.
If none of the above works, come back here with details.
Good luck.
Harold Fuchs
London, England
Sorry but I don't understand. Ignore the Firefox stuff. You have a
problem with *OpenOffice* under *Windows*. Please click the Windows link
to read how to verify the MD5 sum under Windows for the file you
downloaded. The instructions tell you how to download a Windows program
or a DOS (CMD) program to check the file. The MD5 checker program reads
a file (in this case the OpenOffice download file) and does a
mathematical calculation on its contents. It displays the result. You
compare the result it displays with the correct result as displayed on
the OpenOffice web page I told you about. If they are not the same then
the download file is corrupt. If they are the same it isn't. If you can
install and use Firefox (as you obviously can) then this can't be beyond
you.
Harold Fuchs
London, England
---------------------------------------------------------------------
To unsubscribe, e-mail: [EMAIL PROTECTED]
For additional commands, e-mail: [EMAIL PROTECTED]
