I am not sure who I am meant to send my email to, I just want to check with you the following: I was offered an offer for free software disks on line from think all publishing, then when it arrived they no longer were free. I just sore on line a complaint similar to mine which helped confirm I am not alone, as I had to go to great length to cancel my bank account to prevent any unknown amounts being taken by think all as their web page no longer is possible to find and they do not reply to my emails and no one is answering their UK phone number. It is good now to know I have done nothing wrong since they took 2 small payments from my account not totalling the full amount agreed for postage costs (£02.96) at time of me accepting their free offer, so I been worrying for nothing when now I learn that others have had hundreds taken by think all. I would just like to check if I have a genuine copy of office.org which is I believe free, the disk seems genuine. I also cannot find a shop for me to pick up the free software from free, I have looked on your web page but it is difficult to find where or how to get office.org on disc free. I have downloaded the help manual. I am very pleased to have this office type of software being free, it seems similar to office 2003 and or office xp which I am familiar with owing to study courses for computer software that I have done but I cannot afford to purchase this software. I am going to do an on line course soon for English GCSE study so it will I hope let me test your office software. When my time is free I look forward to getting to know this software a bit better, I am already saving my word documents as word doc. and realise the file extensions are more variable than I am used to, so I am practice to see if dad can open a word doc (file extension) on his pc via email okay too, so to make sure it is okay for me to send as attachment in emails. It prints really good. Thank you for this free offer. I would like to know if my version is genuine or if think all have made their own copy rendering mine now to be a pirated copy? If possible please could you send me CD with office.version2.0, for me to reinstall and register to make sure it is genuine? I did not seem to have a problem when I registered this copy at time of installation but just wanted to check with you. From Susan Walkling.

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