Paul wrote:
>> THe computer I'm working with was recently "cleaned up" at a local
>> shop...their clean-up included wiping off all programs. Wow! So, I
>> contacted
>> Dell to have Microsoft programs resent on discs to reload. I
>> discovered that
>> the warranty was up on this computer last year.
>
>
> Hold on... I'm no lawyer, but what does warrenty expiring and no longer
> being able to use programs that you have paid for have to do with each
> other. Whether known or not, if your PC came with Office installed, the
> price of that was bundled into the purchase price. A shop can't simply
> wipe
> it off and then mention warrenty of the PC and say, "buy it again"...
> (well
> I didn't think they could and I personally wouldn't accept it myself -
> but
> again, I'm no lawyer)...
I don't know about Dell, but with IBM I was able to get a recovery CD
for my ThinkPad for free, as long since it was still under warranty.
After that, there would have been some charge. Also, many makers
provide a recovery partition that can be used to restore the original
software. However, should the hard drive fail out of warranty, as
happened to a friend, the recovery partition becomes useless. Also, the
OP said it was a local shop, not Dell who did the work. I don't know
what Dell's policy is in that situation.
My experience is that when I've purchased a PC with OEM software (normally
just the OS), the install disk (used for reinstalling) comes with it. Maybe
it is different for MS Office OEM installs.
/paul
--
Processing Key for cracking HD DVD's:
09 F9 11 02 9D 74 E3 5B D8 41 56 C5 63 56 88 C0
-----
Try Torpark; a small portable, open-source, built on Firefox browser that
enables anonymous browsing. Requires no installation :
http://www.torrify.com/
