Cecelia Gookin wrote: > Hello, > > I was just prompted to download openoffice by Java. The information > provided is very technologically sophicated, assuming that all users will be > knowledgeable and up to date in all areas of computer terminology and > application. I'm sure there are millions of users out here like myself who > use the computer a lot who haven't got the time or interest to get into the > nitty gritty of programming, codes, etc, who would still be interested in > your product for the enhanced features it may provide. I have been looking > for a general overview and how-to page on your website and still haven't > found it. I just downloaded something without really knowing what it is or > what it does and I'm sure there are millions of others who will also. It > would be nice if you put some very basic information, in layman's language > about what what this product is and how it works right away on the very first > offers to allow downloads so that we uninitiated folks will know what on > earth we are getting . I still don't know if when I now open Microsoft Word > it will just crash right away or not work properly anymore without a lot of > adjusting. > > Thank you for listening to my feedback. I sure hope there is someone at > your site who can provide support for us basic users if we need it. > > Cecelia Gookin > There is a lot of information about OpenOffice at www.openoffice.org and you can also download it from there. There are users guides and other useful documentation at http://documentation.openoffice.org.
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