In reply to James Knott, Thanks for following up. Below your message, please find my original message with text replacing the screen shots.
SH PS. Sorry for the remark about joining a cult. I was referring to the difficulty of just saying no, thank you, I'll pass. Stephan Heumann wrote: > > I am using version 2.3.1 of OpenOffice.org. My problem is: > > > > I don't want to join a cult; I just want to read a document in .odt > format that my boss is working on. However, OpenOffice BROKE my MS > Word so that I get two instances of the popup > The pop ups didn't make it through the mail list, so we have no idea what they say. Can you quote them so we can understand your problem? Please respond only to the mail list (users@openoffice.org) and not directly to me. -- Use OpenOffice.org <http://www.openoffice.org <http://www.openoffice.org/> > ________________________________ From: Stephan Heumann Sent: Thursday, January 17, 2008 10:27 AM To: 'users@openoffice.org' Subject: Too hard to uninstall I am using version 2.3.1 of OpenOffice.org. My problem is: I don't want to join a cult; I just want to read a document in .odt format that my boss is working on. However, OpenOffice BROKE my MS Word so that I get two instances of the popup { Microsoft Office Word (BUILD 11.5604.5606; PART OF OFFICE SMALL BUSINESS EDITION 2003) __________________ The function you are attempting to run contains macros or content that requires macro language support. When this software was installed, you (or Your administrator) chose not to install support for macros or controls. [ Show Help >> ] [ OK ] } ...whenever I try to open Word. In fact, I have to use Task Manager to even see the Word session; otherwise it's hidden. I'm running Windows XP Pro 2002 SP 2. There were also persistent popups as follows: { OpenOffice.org 2.3 Installation Wizard _______________________________ / \ / ! \ Internal Error 2908 /_ _ _\ {C414B3B4-40D3-45BC-98F0-1EF20D6DD671} ( THIS LOOKS LIKE A REGISTRY ENTRY, MAYBE; IT CHANGES WITH EACH [OK] ) [ OK ] } ...which prevented me from exiting the setup process. (I had to hold down Enter for about a minute, then the install seemed to resume "normally".) The overall impression, from one seeking to use your (sorry, I won't say "our") Writer app, is a nightmare of having the familiar locked out and the unstable and unfamiliar locked in. There was no Uninstall tool in the Start Menu menu, and since I didn't initially find OpenOffice in the Remove Programs list, I tried using setup.exe, ending up with multiple installations. Even after uninstalling via Control Panel later, there were numerous vestiges, such as items in the Start Menu and file associations. I do NOT want to have to use regedit to say NO to Ooo. Bottom line: Please make the Install and Uninstall processes work as naïve Windows users would expect of any robust and reliable application. Thank You. Stephan Heumann Software Test Engineer Reliant Technologies, Inc. 464 Ellis Street Mtn. View, CA 94043 Direct phone: 650.605.2473 The information contained in this e-mail, including all of its attachments, is confidential and proprietary information of Reliant Technologies and its affiliates and intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, or the employee or agent responsible to deliver it to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. Any views or opinions contained in this email are solely those of the author and do not represent the position of Reliant Technologies. Emails are not secure and Reliant Technologies does not accept any responsibility for changes to emails that occur after they are sent. If you have received this communication in error, please immediately notify the sender by telephone or e-mail, and destroy this communication and all copies. Thank you.