2008/9/1 mike scott <[EMAIL PROTECTED]>

> On 1 Sep 2008 at 16:49, Johnny Rosenberg wrote:
>
> > 2008/9/1 James Knott <[EMAIL PROTECTED]>
> >
> > > Marcus Parker wrote:
> > >
> > >> Hello, I'm in need of help with Open Office.  I just downloaded Open
> > >> Office and I'm having trouble getting into a Word Document.  Once I
> open the
> > >> icon for Open Office, I get so many places/icons to look that I'm
> totally
> > >> lost!  Is there someone who can help me with this problem.  I would
> truly
> > >> appreciate the help.
> > >>
> > >>
> > >
> > > It sounds like you're looking in the installation folder that's usually
> > > located on the desktop.  After downloading OpenOffice, from
> ...
> > >
> > Sorry for this off topic thing, but WHY are people ALWAYS asking this
> > question? Is it really so hard to figure out how to install it? Is there
> > something that can be done to avoid this happening all the time? I am
> only
> > asking, becasue I don't really know.
> >
> > Is installation of OpenOffice.org (for Windows I guess) particularly hard
> to
> > understand or is it the same problem with other software? If not, what
> did
> > they do to make their users understand exactly what to do with what they
> > just are just about to download?
>
> There is a problem in that OOo is the only (windows) software that I
> know of that leaves its unpacked installation stuff around after the
> actual install. Worse, it leaves it on the desktop, where a lot of
> people expect an icon to be to start the installed program.

Yes, but some people seems to not install it at all, they just download it
to their desktop and wonder how to start the whole thing, as if they thought
that downloading it would automatically install it, so why not just make it
do that. There could be a link or icon on the openoffice.org site saying
"Install now" or something like that, and when they click it really happens.
Of course there could be other icons to click at the site as well, such as
"Select a different platform or language" and things like that, but the
"Install now" icon could maybe be bigger than the other ones.
I think that would be a good idea (after all, I came up with it, however I
may not be the first one…) but as always, someone probably think that idea
sucks…

>
>
> So what do they do? They double-click on the folder, and instead of a
> brand spanking new WP, they get a maze of incomprehensible files and
> folders. Anyone who's half-way computer literate will see what's
> going on; newbies probably won't.

Yes, some people complain about that people are ignorant, but I think it's a
lot more work to educate everyone than to make it easier for everyone. After
all, we want as many people as possible to use OpenOffice.org, don't we?
Even my neighbours blind grandmother should be able to use it, right? (Ok, I
just made up that blind lady, but you get my point…)
J.R.

>
>
> So yes. It is IMO a problem with OOo.
>
>

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