I would start by querying the database with:
select vm_name, status, run_on_vds from vms where vm_name in ('<name of
vm1>', '<name of vm2>');Their status should be '7' in that case. The more interesting part though is their 'run_on_vds' field - If it's non-empty and points to the host the VMs ran on, it probably means there's an issue in the communication between the engine and that host, so restarting the engine/vdsm can solve it. Otherwise, it would require a deeper look at the log to see why the engine lost track of the host they run on. On Fri, Apr 17, 2020 at 12:12 PM Staniforth, Paul < p.stanifo...@leedsbeckett.ac.uk> wrote: > I don't think the status is reported via the agent but vdsm on the host. > > Try restarting the engine service. > > use vdsm-client on the host to see if the VM running and shut it down if > needed. > > https://www.ovirt.org/develop/developer-guide/vdsm/vdsm-client.html > > on the host restart vdsmd ( you may want to migrate other VMs first) > > systemctl restart vdsmd > > If this doesn't work alter the database > > Regards, > Paul S. > > ------------------------------ > *From:* Jayme <jay...@gmail.com> > *Sent:* 16 April 2020 19:07 > *To:* eev...@digitaldatatechs.com <eev...@digitaldatatechs.com> > *Cc:* kim.karga...@noroff.no <kim.karga...@noroff.no>; users < > users@ovirt.org> > *Subject:* [ovirt-users] Re: VM's in status unknown > > > *Caution External Mail:* Do not click any links or open any attachments > unless you trust the sender and know that the content is safe. > Do you have the guest agent installed on the VMs? > > On Thu, Apr 16, 2020 at 2:55 PM <eev...@digitaldatatechs.com> wrote: > > Are you getting any errors in the engine log or > /var/log/libvirt/qemu/<vm_name>.log? > I have Windows 10 and haven't experienced that. You can't shut it down in > the UI? Even after you try to shut it down inside Windows? > I will assume you have the latest guest tools installed. > > Eric Evans > Digital Data Services LLC. > 304.660.9080 > > > -----Original Message----- > From: kim.karga...@noroff.no <kim.karga...@noroff.no> > Sent: Thursday, April 16, 2020 8:23 AM > To: users@ovirt.org > Subject: [ovirt-users] VM's in status unknown > > Hi, > > We have a few Windows 10 VM's running on our ovirt 4.3, where when you > shutdown the VM from within Windows, that VM does not shut down but gets a > status of unknown in ovirt and one cannot do anything to the machines > within the web gui. This seems to specfically be related to that Windows 10 > template that we have created. Any ideas? Also, any ideas on how one can > shut these machines down? > > Thanks > > Kim > _______________________________________________ > Users mailing list -- users@ovirt.org > To unsubscribe send an email to users-le...@ovirt.org Privacy Statement: > https://www.ovirt.org/privacy-policy.html > <https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ovirt.org%2Fprivacy-policy.html&data=02%7C01%7Cp.staniforth%40leedsbeckett.ac.uk%7Ca7438bbd12e94d26f24508d7e234a0f5%7Cd79a81124fbe417aa112cd0fb490d85c%7C0%7C0%7C637226587978407454&sdata=Zd7t3gConjsTUfY8ggp9hXp%2FqzcPc2BKJT84lIlL6so%3D&reserved=0> > oVirt Code of Conduct: > https://www.ovirt.org/community/about/community-guidelines/ > <https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ovirt.org%2Fcommunity%2Fabout%2Fcommunity-guidelines%2F&data=02%7C01%7Cp.staniforth%40leedsbeckett.ac.uk%7Ca7438bbd12e94d26f24508d7e234a0f5%7Cd79a81124fbe417aa112cd0fb490d85c%7C0%7C0%7C637226587978417451&sdata=pARfWxoG91mpExKhh0jZjOjXZ%2FTkQteLOJ5x9V257p0%3D&reserved=0> > List Archives: > https://lists.ovirt.org/archives/list/users@ovirt.org/message/UM26TABUTG373QVXEI4UJN3EAKANLWHL/ > <https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Flists.ovirt.org%2Farchives%2Flist%2Fusers%40ovirt.org%2Fmessage%2FUM26TABUTG373QVXEI4UJN3EAKANLWHL%2F&data=02%7C01%7Cp.staniforth%40leedsbeckett.ac.uk%7Ca7438bbd12e94d26f24508d7e234a0f5%7Cd79a81124fbe417aa112cd0fb490d85c%7C0%7C0%7C637226587978417451&sdata=eKT6NJf%2FFthtdo8sk9KSSi9ukI%2BnTARjtm3aAdSq5wI%3D&reserved=0> > _______________________________________________ > Users mailing list -- users@ovirt.org > To unsubscribe send an email to users-le...@ovirt.org > Privacy Statement: https://www.ovirt.org/privacy-policy.html > <https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ovirt.org%2Fprivacy-policy.html&data=02%7C01%7Cp.staniforth%40leedsbeckett.ac.uk%7Ca7438bbd12e94d26f24508d7e234a0f5%7Cd79a81124fbe417aa112cd0fb490d85c%7C0%7C0%7C637226587978427440&sdata=0nQz%2FYByj7qj3bOSgcj98%2FhoF6f%2F5%2B63%2BvAHGsiMmBw%3D&reserved=0> > oVirt Code of Conduct: > https://www.ovirt.org/community/about/community-guidelines/ > <https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ovirt.org%2Fcommunity%2Fabout%2Fcommunity-guidelines%2F&data=02%7C01%7Cp.staniforth%40leedsbeckett.ac.uk%7Ca7438bbd12e94d26f24508d7e234a0f5%7Cd79a81124fbe417aa112cd0fb490d85c%7C0%7C0%7C637226587978427440&sdata=FwwL3Mk6kTIOT8TcO8WNMMwikeLGEp6Oc0jLfKVSIeQ%3D&reserved=0> > List Archives: > https://lists.ovirt.org/archives/list/users@ovirt.org/message/M4LITHLIZXJDTZACENZX4NLO7LSB6VAM/ > <https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Flists.ovirt.org%2Farchives%2Flist%2Fusers%40ovirt.org%2Fmessage%2FM4LITHLIZXJDTZACENZX4NLO7LSB6VAM%2F&data=02%7C01%7Cp.staniforth%40leedsbeckett.ac.uk%7Ca7438bbd12e94d26f24508d7e234a0f5%7Cd79a81124fbe417aa112cd0fb490d85c%7C0%7C0%7C637226587978427440&sdata=zqgPRM7Ykib3sxUYDyW1nRKuEUz1N6Num9n2OZrYSdY%3D&reserved=0> > > To view the terms under which this email is distributed, please go to:- > http://leedsbeckett.ac.uk/disclaimer/email/ > > _______________________________________________ > Users mailing list -- users@ovirt.org > To unsubscribe send an email to users-le...@ovirt.org > Privacy Statement: https://www.ovirt.org/privacy-policy.html > oVirt Code of Conduct: > https://www.ovirt.org/community/about/community-guidelines/ > List Archives: > https://lists.ovirt.org/archives/list/users@ovirt.org/message/E73FVYRYWVNAWNXP52TWQXBXUO35GMQV/ >
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