Hi Mauran, In case of "Preview in Firefox" the original template is displayed with field label names, only the values which are populated (programmatically) in the template are not visible.
I have one question based on your earlier response- Maruan: So the best option would be to have the PDF generated in a way that it's displayed correctly in 'Preview in Firefox' as well as other readers. Atul: Is it possible to identify and tell the form designer what is missing/wrong in this pdf template? Is there possibility that something is missing or that needs to be specially taken care of while filling the PDF form using pdfbox library? As you suggested I'll take it to PDF.js project if it is not the issue with either template or the way we are filling the pdf. Thanks Again, Atul -----Original Message----- From: Maruan Sahyoun [mailto:[email protected]] Sent: Monday, July 06, 2015 1:06 PM To: [email protected] Subject: Re: issue- visibility of form field values for a merged pdf Hi Atul, how was the form filled out? Reason I'm asking is that the original file is also not s´displayed with an visible field values when opened 'Preview in Firefox'. After opening and regenerating the PDF in Acrobat the display is fine. So there is something wrong/missing in the original PDF which makes the difference. So the best option would be to have the PDF generated in a way that it's displayed correctly in 'Preview in Firefox' as well as other readers. Maybe opening an issue with the PDF.js (which is used by Firefox) project could be an option [https://mozilla.github.io/pdf.js/]. BR Maruan > Am 06.07.2015 um 08:03 schrieb Atul Kulkarni <[email protected]>: > > Hi Maruan, > > Thanks for your support and sorry for late reply. > > By default it is displaying "Preview in Firefox". > > I just tried other available options and found that if we either use "Use > Adobe Reader (default) " or "Use Adobe Acrobat (in Firefox)" option, pdf is > displayed correctly without any data loss. > > As by default "Preview in Firefox" option is selected, I feel we still have > issue in the sense that customers have to be explicitly told about this > configuration. Let us know if there is a better way to fix it. > > Thanks, > Atul > > -----Original Message----- > From: Maruan Sahyoun [mailto:[email protected]] > Sent: Friday, June 26, 2015 1:37 PM > To: [email protected] > Subject: Re: issue- visibility of form field values for a merged pdf > > Hi, > >> Am 26.06.2015 um 09:55 schrieb Atul Kulkarni <[email protected]>: >> >> >> Hi, >> >> I'm not sure how to identify which one is used. Can you help? >> The file is opened inside the browser > > > in Firefox you can enter about:preferences#applications > <about:preferences%23applications> in the address bar. Scroll down until you > find the entry 'Portable Document Format' which will tell you the application > being used to view the PDF - or in case it's handled by the builtin viewer > will have the entry 'Preview in Firefox'. > > BR > Maruan > >> >> Thanks, >> Atul >> >> -----Original Message----- >> From: Maruan Sahyoun [mailto:[email protected]] >> Sent: Friday, June 26, 2015 12:01 PM >> To: [email protected] >> Subject: Re: issue- visibility of form field values for a merged pdf >> >> >>> Am 26.06.2015 um 08:26 schrieb Atul Kulkarni <[email protected]>: >>> >>> Hi Maruan, >>> >>> One more issue that we are having with merged pdf is, when it is sent to >>> the browser (as a response) the pdf is displayed properly in IE and chrome >>> but the firefox doesn't display any of the template fields. >> >> are you viewing via Adobe Reader plugin or with the builtin PDF viewers? >> Same for all browsers? >> >> BR >> Maruan >> >>> >>> Do you have any suggestion? >>> >>> Thanks, >>> Atul >>> -----Original Message----- >>> From: Atul Kulkarni >>> Sent: Wednesday, June 24, 2015 2:18 PM >>> To: [email protected] >>> Subject: RE: issue- visibility of form field values for a merged pdf >>> >>> Hi, >>> >>> Thanks. I think you are right, I'm getting consistent behavior with >>> template file closed. I think I was keeping template open to compare the >>> output result. If we run merge command by keeping template file open it >>> seems to affect visibility of fields randomly in the output. >>> >>> Thanks, >>> Atul >>> >>> -----Original Message----- >>> From: Maruan Sahyoun [mailto:[email protected]] >>> Sent: Wednesday, June 24, 2015 11:38 AM >>> To: [email protected] >>> Subject: Re: issue- visibility of form field values for a merged pdf >>> >>> Hi, >>> >>>> Am 24.06.2015 um 03:00 schrieb Atul Kulkarni >>>> <[email protected]>: >>>> >>>> Hi, >>>> >>>> We are using the custom code but I tested it using the same way you >>>> mentioned here as well and results are reproducible to me. We have >>>> to open and close the merged pdf over and again to see the >>>> problematic behavior. Could you please try merging and opening the >>>> merged pdf >>>> (10-15 times) over and again and you should see the field values >>>> missing. Sequence of steps that I use- >>>> >>>> 1. merge >>>> 2. Open and check >>>> 3. Go to #1 >>>> >>> >>> I did several times merge, open and check, close and the same again without >>> any issues. >>> >>> If you don't close the document so you do merge, open and check and the >>> merge again … then fields start to be 'missing'. But that's not an issue >>> with PDFBox as the document is correctly generated. >>> >>> BR >>> Maruan >>> >>> >>> >>>> Thanks, >>>> Atul >>>> >>>> -----Original Message----- >>>> From: Maruan Sahyoun [mailto:[email protected]] >>>> Sent: Tuesday, June 23, 2015 5:49 PM >>>> To: [email protected] >>>> Subject: Re: issue- visibility of form field values for a merged >>>> pdf >>>> >>>> I received the files via private mail and did test them using >>>> >>>> java -jar pdfbox-app-1.8.8.jar PDFMerger "w4vt.pdf" "Accord >>>> Filled.pdf" merged-1.8.8.pdf >>>> >>>> and compared the result with the filled form prior to merging and all form >>>> fields are there and visible using Adobe Reader. >>>> >>>> How are you merging the documents together? Do you use some custom code? >>>> If yes could you test the command line app as outlined above and let me >>>> know the results? >>>> >>>> BR >>>> Maruan >>>> >>>>> Am 22.06.2015 um 09:12 schrieb Maruan Sahyoun <[email protected]>: >>>>> >>>>> if that's not possible you can send them to me via private mail. >>>>> >>>>> BR >>>>> Maruan >>>>> >>>>>> Am 21.06.2015 um 10:05 schrieb Atul Kulkarni >>>>>> <[email protected]>: >>>>>> >>>>>> >>>>>> Thanks Maruan. >>>>>> I'm confirming legality to put the pdfs in public domain and will get >>>>>> back to you ASAP. >>>>>> >>>>>> -----Original Message----- >>>>>> From: Maruan Sahyoun [mailto:[email protected]] >>>>>> Sent: Sunday, June 21, 2015 1:19 PM >>>>>> To: [email protected] >>>>>> Subject: Re: issue- visibility of form field values for a merged >>>>>> pdf >>>>>> >>>>>> Hi, >>>>>> >>>>>>> Am 21.06.2015 um 09:23 schrieb Atul Kulkarni >>>>>>> <[email protected]>: >>>>>>> >>>>>>> Hi, >>>>>>> >>>>>>> We are using Apache PDFBox (Version 1.8.9) for merging pdf >>>>>>> documents and other pdf manipulations. We are facing issue while >>>>>>> merging pdfs. Simplistically put the issue is as below- >>>>>>> >>>>>>> >>>>>>> 1. Input: PDF1, PDF2. PDF2 is a PDF form with information filled >>>>>>> information. >>>>>> >>>>>> would it be possible to upload a sample PDF1 and PDF2 to a public >>>>>> location? >>>>>> >>>>>> BR >>>>>> Maruan >>>>>> >>>>>>> >>>>>>> 2. Expected Output- A single merged PDF file with PDF2 pages >>>>>>> appended to PDF1. >>>>>>> >>>>>>> 3. The issue: PDFs are merged/appended but form information is >>>>>>> not visible. >>>>>>> >>>>>>> The visibility of fields is random. I'm using Acrobat Reader XI to see >>>>>>> the merged pdf document. If I open same (merged) document over and >>>>>>> again the number of populated fields I see change. This issue is >>>>>>> reproducible with version 1.8.7 and 1.8.8 as well. If form field values >>>>>>> are read again programmatically, all values are there intact and have >>>>>>> correct value. >>>>>>> >>>>>>> We are using org.apache.pdfbox.util.PDFMergerUtility to merge the pdfs. >>>>>>> To no surprise, the issue is also reproducible with >>>>>>> org.apache.pdfbox.PDFMerger as well (because, PDFMerger internally >>>>>>> uses PDFMergerUtility). >>>>>>> >>>>>>> Let us know how to fix this issue or anyone has any suggestions to get >>>>>>> around the issue. >>>>>>> >>>>>>> Thanks, >>>>>>> Atul >>>>>>> >>>>>>> DISCLAIMER >>>>>>> ========== >>>>>>> This e-mail may contain privileged and confidential information which >>>>>>> is the property of Persistent Systems Ltd. It is intended only for the >>>>>>> use of the individual or entity to which it is addressed. If you are >>>>>>> not the intended recipient, you are not authorized to read, retain, >>>>>>> copy, print, distribute or use this message. 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