Hi Atul, > Am 07.07.2015 um 02:11 schrieb Atul Kulkarni <[email protected]>: > > Hi Mauran, > > In case of "Preview in Firefox" the original template is displayed with field > label names, only the values which are populated (programmatically) in the > template are not visible. > > I have one question based on your earlier response- > Maruan: So the best option would be to have the PDF generated in a way that > it's displayed correctly in 'Preview in Firefox' as well as other readers. > > Atul: Is it possible to identify and tell the form designer what is > missing/wrong in this pdf template? Is there possibility that something is > missing or that needs to be specially taken care of while filling the PDF > form using pdfbox library?
So you are filling the form using PDFBox? I'll do another test - but it will be later today - to see if it's the template or the form filling. BR Maruan > > As you suggested I'll take it to PDF.js project if it is not the issue with > either template or the way we are filling the pdf. > > Thanks Again, > > Atul > > -----Original Message----- > From: Maruan Sahyoun [mailto:[email protected]] > Sent: Monday, July 06, 2015 1:06 PM > To: [email protected] > Subject: Re: issue- visibility of form field values for a merged pdf > > Hi Atul, > > how was the form filled out? Reason I'm asking is that the original file is > also not s´displayed with an visible field values when opened 'Preview in > Firefox'. After opening and regenerating the PDF in Acrobat the display is > fine. So there is something wrong/missing in the original PDF which makes the > difference. > > So the best option would be to have the PDF generated in a way that it's > displayed correctly in 'Preview in Firefox' as well as other readers. > > Maybe opening an issue with the PDF.js (which is used by Firefox) project > could be an option [https://mozilla.github.io/pdf.js/]. > > BR > Maruan > > >> Am 06.07.2015 um 08:03 schrieb Atul Kulkarni <[email protected]>: >> >> Hi Maruan, >> >> Thanks for your support and sorry for late reply. >> >> By default it is displaying "Preview in Firefox". >> >> I just tried other available options and found that if we either use "Use >> Adobe Reader (default) " or "Use Adobe Acrobat (in Firefox)" option, pdf >> is displayed correctly without any data loss. >> >> As by default "Preview in Firefox" option is selected, I feel we still have >> issue in the sense that customers have to be explicitly told about this >> configuration. Let us know if there is a better way to fix it. >> >> Thanks, >> Atul >> >> -----Original Message----- >> From: Maruan Sahyoun [mailto:[email protected]] >> Sent: Friday, June 26, 2015 1:37 PM >> To: [email protected] >> Subject: Re: issue- visibility of form field values for a merged pdf >> >> Hi, >> >>> Am 26.06.2015 um 09:55 schrieb Atul Kulkarni <[email protected]>: >>> >>> >>> Hi, >>> >>> I'm not sure how to identify which one is used. Can you help? >>> The file is opened inside the browser >> >> >> in Firefox you can enter about:preferences#applications >> <about:preferences%23applications> in the address bar. Scroll down until you >> find the entry 'Portable Document Format' which will tell you the >> application being used to view the PDF - or in case it's handled by the >> builtin viewer will have the entry 'Preview in Firefox'. >> >> BR >> Maruan >> >>> >>> Thanks, >>> Atul >>> >>> -----Original Message----- >>> From: Maruan Sahyoun [mailto:[email protected]] >>> Sent: Friday, June 26, 2015 12:01 PM >>> To: [email protected] >>> Subject: Re: issue- visibility of form field values for a merged pdf >>> >>> >>>> Am 26.06.2015 um 08:26 schrieb Atul Kulkarni >>>> <[email protected]>: >>>> >>>> Hi Maruan, >>>> >>>> One more issue that we are having with merged pdf is, when it is sent to >>>> the browser (as a response) the pdf is displayed properly in IE and chrome >>>> but the firefox doesn't display any of the template fields. >>> >>> are you viewing via Adobe Reader plugin or with the builtin PDF viewers? >>> Same for all browsers? >>> >>> BR >>> Maruan >>> >>>> >>>> Do you have any suggestion? >>>> >>>> Thanks, >>>> Atul >>>> -----Original Message----- >>>> From: Atul Kulkarni >>>> Sent: Wednesday, June 24, 2015 2:18 PM >>>> To: [email protected] >>>> Subject: RE: issue- visibility of form field values for a merged pdf >>>> >>>> Hi, >>>> >>>> Thanks. I think you are right, I'm getting consistent behavior with >>>> template file closed. I think I was keeping template open to compare the >>>> output result. If we run merge command by keeping template file open it >>>> seems to affect visibility of fields randomly in the output. >>>> >>>> Thanks, >>>> Atul >>>> >>>> -----Original Message----- >>>> From: Maruan Sahyoun [mailto:[email protected]] >>>> Sent: Wednesday, June 24, 2015 11:38 AM >>>> To: [email protected] >>>> Subject: Re: issue- visibility of form field values for a merged pdf >>>> >>>> Hi, >>>> >>>>> Am 24.06.2015 um 03:00 schrieb Atul Kulkarni >>>>> <[email protected]>: >>>>> >>>>> Hi, >>>>> >>>>> We are using the custom code but I tested it using the same way you >>>>> mentioned here as well and results are reproducible to me. We have >>>>> to open and close the merged pdf over and again to see the >>>>> problematic behavior. Could you please try merging and opening the >>>>> merged pdf >>>>> (10-15 times) over and again and you should see the field values >>>>> missing. Sequence of steps that I use- >>>>> >>>>> 1. merge >>>>> 2. Open and check >>>>> 3. Go to #1 >>>>> >>>> >>>> I did several times merge, open and check, close and the same again >>>> without any issues. >>>> >>>> If you don't close the document so you do merge, open and check and the >>>> merge again … then fields start to be 'missing'. But that's not an issue >>>> with PDFBox as the document is correctly generated. >>>> >>>> BR >>>> Maruan >>>> >>>> >>>> >>>>> Thanks, >>>>> Atul >>>>> >>>>> -----Original Message----- >>>>> From: Maruan Sahyoun [mailto:[email protected]] >>>>> Sent: Tuesday, June 23, 2015 5:49 PM >>>>> To: [email protected] >>>>> Subject: Re: issue- visibility of form field values for a merged >>>>> pdf >>>>> >>>>> I received the files via private mail and did test them using >>>>> >>>>> java -jar pdfbox-app-1.8.8.jar PDFMerger "w4vt.pdf" "Accord >>>>> Filled.pdf" merged-1.8.8.pdf >>>>> >>>>> and compared the result with the filled form prior to merging and all >>>>> form fields are there and visible using Adobe Reader. >>>>> >>>>> How are you merging the documents together? Do you use some custom code? >>>>> If yes could you test the command line app as outlined above and let me >>>>> know the results? >>>>> >>>>> BR >>>>> Maruan >>>>> >>>>>> Am 22.06.2015 um 09:12 schrieb Maruan Sahyoun <[email protected]>: >>>>>> >>>>>> if that's not possible you can send them to me via private mail. >>>>>> >>>>>> BR >>>>>> Maruan >>>>>> >>>>>>> Am 21.06.2015 um 10:05 schrieb Atul Kulkarni >>>>>>> <[email protected]>: >>>>>>> >>>>>>> >>>>>>> Thanks Maruan. >>>>>>> I'm confirming legality to put the pdfs in public domain and will get >>>>>>> back to you ASAP. >>>>>>> >>>>>>> -----Original Message----- >>>>>>> From: Maruan Sahyoun [mailto:[email protected]] >>>>>>> Sent: Sunday, June 21, 2015 1:19 PM >>>>>>> To: [email protected] >>>>>>> Subject: Re: issue- visibility of form field values for a merged >>>>>>> pdf >>>>>>> >>>>>>> Hi, >>>>>>> >>>>>>>> Am 21.06.2015 um 09:23 schrieb Atul Kulkarni >>>>>>>> <[email protected]>: >>>>>>>> >>>>>>>> Hi, >>>>>>>> >>>>>>>> We are using Apache PDFBox (Version 1.8.9) for merging pdf >>>>>>>> documents and other pdf manipulations. We are facing issue while >>>>>>>> merging pdfs. Simplistically put the issue is as below- >>>>>>>> >>>>>>>> >>>>>>>> 1. Input: PDF1, PDF2. PDF2 is a PDF form with information filled >>>>>>>> information. >>>>>>> >>>>>>> would it be possible to upload a sample PDF1 and PDF2 to a public >>>>>>> location? >>>>>>> >>>>>>> BR >>>>>>> Maruan >>>>>>> >>>>>>>> >>>>>>>> 2. Expected Output- A single merged PDF file with PDF2 pages >>>>>>>> appended to PDF1. >>>>>>>> >>>>>>>> 3. The issue: PDFs are merged/appended but form information is >>>>>>>> not visible. >>>>>>>> >>>>>>>> The visibility of fields is random. I'm using Acrobat Reader XI to see >>>>>>>> the merged pdf document. If I open same (merged) document over and >>>>>>>> again the number of populated fields I see change. This issue is >>>>>>>> reproducible with version 1.8.7 and 1.8.8 as well. If form field >>>>>>>> values are read again programmatically, all values are there intact >>>>>>>> and have correct value. >>>>>>>> >>>>>>>> We are using org.apache.pdfbox.util.PDFMergerUtility to merge the >>>>>>>> pdfs. To no surprise, the issue is also reproducible with >>>>>>>> org.apache.pdfbox.PDFMerger as well (because, PDFMerger internally >>>>>>>> uses PDFMergerUtility). >>>>>>>> >>>>>>>> Let us know how to fix this issue or anyone has any suggestions to get >>>>>>>> around the issue. >>>>>>>> >>>>>>>> Thanks, >>>>>>>> Atul >>>>>>>> >>>>>>>> DISCLAIMER >>>>>>>> ========== >>>>>>>> This e-mail may contain privileged and confidential information which >>>>>>>> is the property of Persistent Systems Ltd. It is intended only for the >>>>>>>> use of the individual or entity to which it is addressed. If you are >>>>>>>> not the intended recipient, you are not authorized to read, retain, >>>>>>>> copy, print, distribute or use this message. 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