Good morning,
we finally resolved the proxy error issue.
the error was due to postgresql which was not allowing access from local IPv6 address ::1/128 .
to resolve the issue we changed in the file /var/lib/pgsql/data/pg_hba.conf:
/* # IPv6 local connections:**
**host    all         all ::1/128              ident*/

to
/*# IPv6 local connections:
host    all         all         ::1/128 md5*/

we hope it'll help other people.
Thank you all for your help.

Le 11/09/2013 05:07, Jean Raby a écrit :
On 13-09-10 3:00 PM, Groupe SOGo wrote:
hello;
now we get the proxy error when we click on "Address Book".
we looked into the log and this is the message in it :
Sep 10 22:45:00 sogod [4770]: [ERROR] <0x0x7f265d64d4d8[SOGoSQLUserProfile]> failed to acquire channel for URL: postgresql://sogo:sogo@localhost:5432/sogo Sep 10 22:45:00 sogod [4770]: [ERROR] <0x0x7f265d5f0a88[SOGoSQLUserProfile]> failed to acquire channel for URL: postgresql://sogo:sogo@localhost:5432/sogo Sep 10 22:45:00 sogod [4770]: [ERROR] <0x0x7f265d5f0a88[SOGoSQLUserProfile]> failed to acquire channel for URL: postgresql://sogo:sogo@localhost:5432/sogo Sep 10 22:45:00 sogod [4770]: [ERROR] <0x0x7f265d5f0a88[SOGoSQLUserProfile]> failed to acquire channel for URL: postgresql://sogo:sogo@localhost:5432/sogo Sep 10 22:45:01 sogod [4720]: <0x0x7f265d25c6e8[WOWatchDogChild]> child 4770 exited Sep 10 22:45:01 sogod [4720]: <0x0x7f265d25c6e8[WOWatchDogChild]> (terminated
due to signal 11, coredump)
Sep 10 22:45:01 sogod [4720]: <0x0x7f265d36c8e8[WOWatchDog]> child spawned with
pid 4825
we stuck with that proxy error.
you are stuck with a db connection issu, sogo cannot connect to the postgresql database and you can connect manually.
Have you checked the postgres logs?  anything relevant?   SSL issue?
What does tcpdump -i lo port 5432  tell about the connection?

help us go through.
Thanks

Le 10/09/2013 13:39, labolinux a écrit :

Thanks Christian Mack for the reply,
yes postgresql is running and we can connect to sogo database
using credentials sogo ,sogo?
Le 10/09/2013 14:44, Christian Mack a écrit :
Hello labolinux


Am 2013-09-10 10:26, schrieb labolinux:
Le 10/09/2013 09:54, labolinux a écrit :
Hi,
we installed sogo on centOS 6.3, we configured it.Users can have acces to
their account but we got this error when they want to access the
AddressBook.


   Proxy Error

The proxy server received an invalid response from an upstream server.
The proxy server could not handle the
request /GET /SOGo/so/sogo.administrator/Contacts/view
<http://sonerep.com/SOGo/so/sogo.administrator/Contacts/view>/.

Reason: *Error reading from remote server*


How can we resolve it?
Thanks in advance!
When we check the logo this is what is in the log:

Sep 10 11:43:39 sogod [19491]: [ERROR]
<0x0x7f305ff2a498[SOGoSQLUserProfile]> failed to acquire channel for
URL: postgresql://sogo:sogo@localhost:5432/sogo/sogo_user_profile

Is your Postgresql running?
Can you connect the sogo database with user sogo and password sogo?


Kind regards,
Christian Mack




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