Hello Am 19.02.2016 um 14:50 schrieb John Underwood: > > On 19/02/2016 09:07, Christian Mack wrote: >> >> Am 19.02.2016 um 00:14 schrieb Chris: >>> It's probably one of three things: >>> >>> 1. Your android phone is defaulting to pull down only new unread >>> mails, or >>> >> Possible, but not normal behaviour. > My thoughts as well. I use the same phone with other ActiveSync hosts > with no problem. I have set it up exactly the same in each case. >> >> >>> 2. Sogo is defaulting to activesync only new unread mails to your >>> android phone, or >>> >> No, it always delivers all emails to the phone. >> Perhaps sogo thinks, that this phone already did get those emails. >> In order to rule that out, you would have to purge all ActiveSync >> informations for that client and start a new sync. >> >> What are your settings in sogo.conf for >> SOGoMaximumPingInterval >> SOGoMaximumSyncInterval >> SOGoInternalSyncInterval >> SOGoMaximumSyncWindowSize >> SOGoMaximumSyncResponseSize >> WOWatchDogRequestTimeout >> SxVMemLimit >> >> Which timeout is set in the ProxyPass directive in your apache >> configuration for the ActiveSync part? >> >> I suspect, that the synchronization is interrupted either by apache or >> by the watchdog. >> Or you have set up a very slow synchronisation, which will take ages to >> complete. > My settings are: > SOGoMaximumPingInterval = 354; > SOGoMaximumSyncInterval = 354; > SOGoInternalSyncInterval = 30; > WOWatchDogRequestTimeout = 10; > SOGoMaximumSyncResponseSize = 512; > SOGoMaximumSyncWindowSize = 256; > SxVMemLimit = 512; > > The proxypass timeout is 360: > ProxyPass /Microsoft-Server-ActiveSync \ > http://127.0.0.1:20000/SOGo/Microsoft-Server-ActiveSync \ > retry=60 connectiontimeout=5 timeout=360 >
Those settings look good.
Did you try wiping the ActiveSync info at the sogo server and setup the
device again?
Do you get any error messages from the initial sync?
BTW:
Wiping is done with
/usr/sbin/sogo-tool manage-eas resetdevice ${USER} ${DEVICE_ID}
>>> 3. Dovecot is defaulting to take whatever commands SOGo is giving it
>>> during the activesync protocol conversation and interpret those commands
>>> to mean only to serve up only the new unread mails.
>>>
>> Those are normal IMAP commands, also used in the web interface.
>> As that works, no problem here either.
>>
>>
>> Kind regards,
>> Christian Mack
>>
>>> On 2/18/2016 5:36 PM, John Underwood wrote:
>>>> Thanks for the information. Looking at a Imap dump from Sogo it's
>>>> clear that the X-GUID extension is alive and well, just not
>>>> advertising itself).
>>>>
>>>> So it looks like the strange synchronisation behaviour is due to some
>>>> other aspect of the setup. Does anyone have any other ideas? I haven't
>>>> seen any other similar posts on this list for similar problems so I'm
>>>> rather baffled.
>>>>
>>>> On 18/02/2016 22:04, Chris wrote:
>>>>> On Dovecot imap server 2.2.8 and newer, X-GUID should be used by SOGo
>>>>> 2.2.11 and newer. ANNOTATE is the old outdated standard still used
>>>>> by Cyrus imap server.
>>>>>
>>>>> See this resolved bug from Dec 2014:
>>>>> http://sogo.nu/bugs/view.php?id=3018
>>>>>
>>>>> Also see more about dovecot and x-guid:
>>>>> http://www.dovecot.org/list/dovecot/2014-September/097907.html
>>>>>
>>>>>
>>>>>
>>>>> On 2/18/2016 4:11 PM, John Underwood wrote:
>>>>>> I have a small server setup which is working very well with the
>>>>>> exception of EAS on android devices (I haven't tried iOS devices).
>>>>>>
>>>>>> The setup is as follows:
>>>>>> - Centos 7
>>>>>> - dovecot 2.2.10
>>>>>> - samba authentication using Sernet samba 4.2
>>>>>> - apache 2.4.6
>>>>>> - SOGo 3.0.1 (previously on 2.3.x with the same symptoms).
>>>>>>
>>>>>> Thunderbird clients work fine
>>>>>> The web front end works fine (version 2 and now version 3).
>>>>>>
>>>>>> When I first sync an android phone with the server using ActiveSync,
>>>>>> it flashes up "Syncing x/5500" emails. It then syncs about 10-15 and
>>>>>> no more. Contacts and calendars sync fine.
>>>>>>
>>>>>> Subsequently the phone will collect e-mail automatically as it
>>>>>> arrives providing it hasn't already been read using Thunderbird. If
>>>>>> an e-mail /has/ already been read using Thunderbird it doesn't sync
>>>>>> to the phone at all.
>>>>>>
>>>>>> Looking through the installation guide (p5), I note that the IMAP
>>>>>> server needs the ACL, UIDPLUS, QRESYNC, ANNOTATE (or X-GUID)
>>>>>> extensions. I have the first three but I can't find any reference to
>>>>>> the ANNOTATE or X-GUID extensions in the dovecot documentation.
>>>>>> Could this be the problem?
>>>>>>
>>>>>> Any help would be much appreciated!
>>>>>>
>>
>
--
Christian Mack
Universität Konstanz
Kommunikations-, Informations-, Medienzentrum (KIM)
Abteilung Basisdienste
78457 Konstanz
+49 7531 88-4416
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