Am 11.08.20 um 17:44 schrieb Répás Péter (rep...@repasp.hu): > Hello, > > I have a SOGo 4.2.0 installion and one of my users reports that a new > Inbox folder appeared in the folder list on the web interface. By > clicking on it shows the content of the real inbox. > > I have checked the IMAP server, there is no other inbox folder in > maildir, checked the dovecot files, but nothing shows any suspicious. No > references, no symlinks. Also checked disk usage, no duplicates found. > > Searching the database in profileurl view shows normal. > > What can cause such a "ghost" folder? Where can I start search for any > clues in this case? > >
Have never seen this before. What I have seen is, that a user accidentially double clicked an email folder and renamed it. As those users have non english languages set, their INBOX get displayed with a localized name. Therefore they rename it to that name (in my example "Posteingang"). As INBOX gets created automatically by IMAP server, they now have an empty INBOX displayed as "Posteingang" in SOGo and a normal folder named "Posteingang" containing their old INBOX emails. If that is not what you see, as it only happens for one user, I would check her browser. A) Try a complete reload by cleaning caches (in Firefox <Shift> + <Ctrl> + R). B) Any Add-Ons active? Try to start Browser without Add-Ons, or use another clean browser. Kind regards, Christian Mack -- Christian Mack Universität Konstanz Kommunikations-, Informations-, Medienzentrum (KIM) Abteilung IT-Dienste Forschung und Lehre 78457 Konstanz +49 7531 88-4416
smime.p7s
Description: S/MIME Cryptographic Signature
