Hi Everyone, I hope you are doing well.
I am writing to follow up on the email shared earlier regarding the recurring EOFExceptions observed in the SolrCloud 8.11.2 logs integrated with Sitecore 10.4. Could you please let us know if you had a chance to review the details and error stack trace shared? We would appreciate your insights on whether this is a known issue or if there are any recommended configuration changes, patches, or best practices to address these exceptions. Looking forward to your guidance. Regards, Shalini D Mob: +91 9629449726. [email protected]<mailto:[email protected]> | www.accenture.com<https://urldefense.proofpoint.com/v2/url?u=https-3A__nam03.safelinks.protection.outlook.com_-3Furl-3Dhttp-253A-252F-252Fwww.accenture.com-252F-26data-3D02-257C01-257C-257C88d1781988fa42e4ad9f08d71b63a6c4-257Ccf36141cddd745a7b073111f66d0b30c-257C0-257C0-257C637007988694788525-26sdata-3D6w3Kczw-252FfuPBMM2OL3e5vs99PKQZzNNqtFBMfF8xdBY-253D-26reserved-3D0&d=DwMFAg&c=eIGjsITfXP_y-DLLX0uEHXJvU8nOHrUK8IrwNKOtkVU&r=u9-z8YU2i7XZnQ1rZTdDSe3OUrwUoU5f2vgB9l-d8Ng&m=YzQz-BOAqSp-kLaNTbr8devUojVwIH69w0CTC31glic&s=l_4pfOl6oTPt0PQ_MR2Lgkg6QyCQFewj60wjsE1-Fnc&e=> [cid:[email protected]] P Please consider the environment before printing my email From: Dulasiraj, Shalini Sent: Thursday, December 11, 2025 12:12 PM To: [email protected] Cc: Chandrababu, Athiyaman <[email protected]>; Hariharan, Priyadarshni <[email protected]> Subject: Require Guidance - Facing EOFException Issues in Solr Logs Hi Everyone, We are using SolrCloud 8.11.2 integrated with Sitecore 10.4, and we are encountering recurring EOFExceptions in the Solr logs. Upon analysis, we are observing the errors listed below. Has anyone experienced a similar issue or have any recommendations on how to resolve these exceptions in the Solr logs? Any guidance or insights would be greatly appreciated. Error : updateExecutor-9-thread-10153-processing-n:wep3-prod104-solr3.avndscxom.com:8983_solr x:sitecore_testing_index_shard1_replica_n4 c:sitecore_testing_index s:shard1 r:core_node7) [c:sitecore_testing_index s:shard1 r:core_node7 x:sitecore_testing_index_shard1_replica_n4] o.a.s.u.SolrCmdDistributor org.apache.solr.client.solrj.SolrServerException: IOException occured when talking to server at: null => org.apache.solr.client.solrj.SolrServerException: IOException occured when talking to server at: null Detailed Error: [cid:[email protected]] Regards, Shalini D ________________________________ This message is for the designated recipient only and may contain privileged, proprietary, or otherwise confidential information. If you have received it in error, please notify the sender immediately and delete the original. Any other use of the e-mail by you is prohibited. Where allowed by local law, electronic communications with Accenture and its affiliates, including e-mail and instant messaging (including content), may be scanned by our systems for the purposes of information security, AI-powered support capabilities, and assessment of internal compliance with Accenture policy. Your privacy is important to us. Accenture uses your personal data only in compliance with data protection laws. For further information on how Accenture processes your personal data, please see our privacy statement at https://www.accenture.com/us-en/privacy-policy. ______________________________________________________________________________________ www.accenture.com
