Hi Shalini, This is a text only email list and usually scrubs out images. Always paste text, not a screen shot. Even if the list did accept images, text gives us something we can search for in the codebase... if you want free help from volunteers make it easy (don't make them type out what they see in the image!)
The text you did supply is an I O Exception not an E O F exception... IO stands for input-output and it likely indicates a node was unable to reach another node so either that node crashed, or you have network issues in between (or a firewall?). Finally, you mention SiteCore, a commercial product with commercial support that likely is a good resource for you. The vast majority of folks here do not use sitecore so this list is really only the resource if you are sure that it's a Solr Issue, and can't possibly be related to sitecore. Best, Gus On Tue, Dec 30, 2025 at 2:17 AM Dulasiraj, Shalini via users < [email protected]> wrote: > Hi Everyone, > > > > I hope you are doing well. > > > > I am writing to follow up on the email shared earlier regarding the > recurring *EOFExceptions observed in the SolrCloud 8.11.2 logs* > integrated with *Sitecore 10.4*. > > > > Could you please let us know if you had a chance to review the details and > error stack trace shared? We would appreciate your insights on whether this > is a known issue or if there are any recommended configuration changes, > patches, or best practices to address these exceptions. > > > > Looking forward to your guidance. > > > > *Regards,* > > *Shalini D* > > Mob: +91 9629449726. > > [email protected] | www.accenture.com > <https://urldefense.proofpoint.com/v2/url?u=https-3A__nam03.safelinks.protection.outlook.com_-3Furl-3Dhttp-253A-252F-252Fwww.accenture.com-252F-26data-3D02-257C01-257C-257C88d1781988fa42e4ad9f08d71b63a6c4-257Ccf36141cddd745a7b073111f66d0b30c-257C0-257C0-257C637007988694788525-26sdata-3D6w3Kczw-252FfuPBMM2OL3e5vs99PKQZzNNqtFBMfF8xdBY-253D-26reserved-3D0&d=DwMFAg&c=eIGjsITfXP_y-DLLX0uEHXJvU8nOHrUK8IrwNKOtkVU&r=u9-z8YU2i7XZnQ1rZTdDSe3OUrwUoU5f2vgB9l-d8Ng&m=YzQz-BOAqSp-kLaNTbr8devUojVwIH69w0CTC31glic&s=l_4pfOl6oTPt0PQ_MR2Lgkg6QyCQFewj60wjsE1-Fnc&e=> > > P Please consider the environment before printing my email > > > > *From:* Dulasiraj, Shalini > *Sent:* Thursday, December 11, 2025 12:12 PM > *To:* [email protected] > *Cc:* Chandrababu, Athiyaman <[email protected]>; Hariharan, > Priyadarshni <[email protected]> > *Subject:* Require Guidance - Facing EOFException Issues in Solr Logs > > > > Hi Everyone, > > > > We are using SolrCloud 8.11.2 integrated with Sitecore 10.4, and we are > encountering recurring EOFExceptions in the Solr logs. Upon analysis, we > are observing the errors listed below. > > Has anyone experienced a similar issue or have any recommendations on how > to resolve these exceptions in the Solr logs? > > > > Any guidance or insights would be greatly appreciated. > > > > *Error** : > updateExecutor-9-thread-10153-processing-n:wep3-prod104-solr3.avndscxom.com:8983_solr > x:sitecore_testing_index_shard1_replica_n4 c:sitecore_testing_index > s:shard1 r:core_node7) [c:sitecore_testing_index s:shard1 r:core_node7 > x:sitecore_testing_index_shard1_replica_n4] o.a.s.u.SolrCmdDistributor > org.apache.solr.client.solrj.SolrServerException: IOException occured when > talking to server at: null => > org.apache.solr.client.solrj.SolrServerException: IOException occured when > talking to server at: null* > > > > *Detailed Error:* > > > > > > *Regards,* > > *Shalini D* > > > > ------------------------------ > > This message is for the designated recipient only and may contain > privileged, proprietary, or otherwise confidential information. If you have > received it in error, please notify the sender immediately and delete the > original. Any other use of the e-mail by you is prohibited. Where allowed > by local law, electronic communications with Accenture and its affiliates, > including e-mail and instant messaging (including content), may be scanned > by our systems for the purposes of information security, AI-powered support > capabilities, and assessment of internal compliance with Accenture policy. > Your privacy is important to us. Accenture uses your personal data only in > compliance with data protection laws. For further information on how > Accenture processes your personal data, please see our privacy statement at > https://www.accenture.com/us-en/privacy-policy. > > ______________________________________________________________________________________ > > www.accenture.com > -- http://www.needhamsoftware.com (work) https://a.co/d/b2sZLD9 (my fantasy fiction book)
