On Sun, Sep 19, 2004 at 08:08:24AM -0700, Bill Landry wrote: > From: "Raymond Dijkxhoorn" <[EMAIL PROTECTED]>
> > > Much better to simply not spam filter critical e-mail accounts > > > like postmaster/abuse/support/sales/etc. > > With around 35.000-70.000 mails to those above boxes daily thats not > > really do-able... > Do you see a lot of spam to these addresses? The reason I'm asking is > because we don't. At our organization, we see a /LOT/ of spam and viruses to these addresses, especially because we're already exempting them from our usual dnsbl checks. And, of course, most of the spam that hits these addresses is not even worth reporting - sent via open proxies, hosted via rogue ISPs overseas. abuse@ we don't filter for obvious reasons. Just making a rough guess, I'd say we probably get 30-40 spam / virus messages for every actual actual message of any sort... I just did a quick straw poll, and since yesterday afternoon (<24 hours) our abuse box received about 28 viruses / bounces from viruses, and 30 spams. Support gets a ton as well - but we ultimately just started only allowing through messages from addresses that are in our customer database, or responses to ongoing support cases; obviously we have other ways for customers to submit support tickets if they're unable to email us. Not perfect, perhaps, but neither is deleting huge volumes of spam from our customer support system's interface.
