Dear Bowie,

I'm afraid this really isn't a question for this email list, since it has nothing to do with SpamAssassin.

However, to not just send you off with nothing: IP reputation plays a big role for Google. If you're hosted by a provider like OVH, that seems to serve lots of cybercriminals, your IP might have been previously used for spamming and therefore just has a bad reputation already. Spammers nowadays also more often set up SPF, DKIM and DMARC properly. If you've made sure you have SSL/TLS enable, SPF, DKIM and DMARC set up, reverse DNS, DNS, and your email server's domain are all set up properly, then really the best thing you can do is give it time and ask people to mark your emails as "not spam" in the mean time. You may also consider changing providers/IP if you're with a more notorious provider.

I'm afraid you really can't do much more. It's quite unfair but it's the way things work I'm afraid. But again, this really isn't a question for this list. Perhaps try Libera IRC, some forum or something like Reddit?

Kind regards,
Bert

On 17/06/2021 17:42, Bowie Bailey wrote:
This is a bit off-topic, but I'm hoping someone here might have some suggestions.

We are having a problem getting mail to Gmail users.  It almost always ends up in their spam folder.  I have set up SPF, DKIM, and DMARC.  The mail-tester.com email test gives a 10/10 for the test emails I have sent to it.  The information I've been able to find from Google is completely unhelpful.  I tried signing up for their postmaster tools, but my volume is too low to show any data.

Does anyone have any tips on how to get mail through Gmail's spam filters?

Thanks,

Bowie


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