On Wednesday 23 August 2006 10:19, aurora wrote: > Basically, we now get alot of customers calling us saying that they have > not received our email and it's because it has been held on their spam > server with a score of 6, even though its a plain text email! We have only > been getting these issues since we have switched the configuration over. > > If SpamAssasin doesn't increase the score due to this extra hop/relay, I > can discard this as being a cause of the problem.
Relaying itself is a fundemental part of how e-mail works, and when I last looked, SA doesn't hit you for doing that. As the customers who are spam-quarantining for the rules that hit - you may find that a relay server is listed in a blacklist or similar.
