Hi Amy,
At 10:45 12-06-2008, Amy Marcott wrote:
I was told by Kintera, our email service, to email this address
regarding a problem I'm having with my spam score report. A report
Usually, it's up to your email service provider to deal with such questions.
http://spamassassin.apache.org/users.html
is generated with each test email we send to ourselves via Kintera.
The report lists things that may trigger high spam scores. I was
given the report below for an email newsletter I send every month
(I've never had a problem before) and have an unusually high score
because, presumably, of the word Rolex. That word does not appear
anywhere in the coding of my message. I've even removed all
instances of the word "role" and "watch" but nothing changes the
score. Am I misinterpreting the report or could there be a bug in
the spamassassin software that is generating incorrect results?
If you are not an end-user, post a link to the message including full
headers and the spam score report.
If it was a bug in the SpamAssassin software, it can be fixed. That
doesn't mean that it will solve your problem unless your email
service provider and the receiving ends update their software to
include the bug fix.
Regards,
-sm