Hi Amy,
At 10:45 12-06-2008, Amy Marcott wrote:
I was told by Kintera, our email service, to email this address regarding a problem I'm having with my spam score report. A report

Usually, it's up to your email service provider to deal with such questions.

http://spamassassin.apache.org/users.html

is generated with each test email we send to ourselves via Kintera. The report lists things that may trigger high spam scores. I was given the report below for an email newsletter I send every month (I've never had a problem before) and have an unusually high score because, presumably, of the word Rolex. That word does not appear anywhere in the coding of my message. I've even removed all instances of the word "role" and "watch" but nothing changes the score. Am I misinterpreting the report or could there be a bug in the spamassassin software that is generating incorrect results?

If you are not an end-user, post a link to the message including full headers and the spam score report.

If it was a bug in the SpamAssassin software, it can be fixed. That doesn't mean that it will solve your problem unless your email service provider and the receiving ends update their software to include the bug fix.

Regards,
-sm

Reply via email to