John Hardin wrote: > > On Fri, 30 Oct 2009, Kevin Gagel wrote: > >> What are you doing to SpamAssassin? >> Post your configuration then perhaps someone can help you. > >>>Dana may not have that information - saying "which our ISP uses" suggests >>>SA is not under their control. > > Correct SA is not under our control, just trying to find an answer to our > problem. > >>>Dana: > >>>Does your ISP bounce the messages back to you? > No we don't get the bounced message returned, no notification until > receiving user expecting something calls complaining. > >>>If so, are there any clues in the bounce as to why the messages are > scoring so high? Or does it just say "rejected by SpamAssassin" with no > details? > >>>You really should be discussing this with your ISP's support desk or > postmaster. There's little we can do without data that you're likely > unable to provide. If your ISP has problems correcting the problem, then > they can ask here for help and provide the technical details needed to > troubleshoot the problem. > > We have been discussing with them since Sept 17th with no fixes yet. Once > they found out > Windows Mail Client didn't have an issue they have been unwilling to help. > "Not a server side problem, your clients are the problem" > > <Correct SA is not under our control, just trying to find an answer to our > problem. > >>>Something you could do is go to one of the various DNSBL websites and > check whether your internet gateway's public IP address is listed. Your > ISP may be doing something as simple as treating you as J. Random User > From The Internet rather than as one of their customers. > I requested this information from the ISP last week. There response was > "our or your" domain are not black listed. Maybe I'm misunderstanding your > ? > >>> --- Original message --- >>> Subject: outlook 2007 "Test" email scores 30+ >>> >>> Outlook 2007 for most of the clients under our domain are now having >>> outgoing emails blocked by Spam Assassin, which our ISP uses. This >>> started in late September (Outlook/MS update??). Simple Text emails >>> with "hello" or "test" get scored over 30. If I switch the users over >>> to "windows mail" vs. "Outlook" We have no problems but this is >>> unacceptable, outlook is our standard. So the question is what is >>> Outlook 2007 doing to the outbound mail to cause it to be scored so >>> high with Spam Assassin. We are ready to move our mail accounts to a >>> different i...@!@ Any help is appreciated. > > -- > John Hardin KA7OHZ http://www.impsec.org/~jhardin/ > [email protected] FALaholic #11174 pgpk -a [email protected] > key: 0xB8732E79 -- 2D8C 34F4 6411 F507 136C AF76 D822 E6E6 B873 2E79 > ----------------------------------------------------------------------- > ...the Fates notice those who buy chainsaws... > -- www.darwinawards.com > ----------------------------------------------------------------------- > Tomorrow: Halloween > >
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