> Daniel J McDonald wrote: > > ...omissis... > > How can I? From what I know about razor-revoke, it's the recipients > who are using razor and who get messages that razor tags as spam who > are the ones that run this. > > Their recipients who are saying that their messages are being marked > spam are comcast e-mail users. We aren't marking them as spam, we > don't use Razor, and after learning about what's happened to them, > it's doubtful that we ever will. > > Ted
For what I know, Razor works on message hashes (more or less like DCC and IXHash do). So, the Cloudmark site doesn't supply any delisting tool because it is not the source IP to get listed, but the spammy messages hashes. I don't even know details about how razor hashes the message, so it *may* eventually be that some piece of message (like, in example, an automatic foot sign, or an automatic logo image) triggers the razor plugin. I would suggest to manage with the recipient to attempt razor-revoking the FP messages. You could also attempt to get help at the Vipul's Razor list: razor-us...@lists.sourceforge.net . Regards, Giampaolo
